Branch Manager - Thiruvananthapuram

Sundaram Home Finance; Thiruvananthapuram; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Sundaram Home Finance Limited invites applications for a Branch Head role in PAN India operations. The incumbent will oversee branch performance, drive growth, profitability, service quality, and people development across branches, while partnering with credit, legal, and recovery teams.

Responsibilities include events for branding, relationship development with builders/AR/DSA, sales/MIS management, and ensuring monthly targets with strict compliance and timely reporting.

Qualifikationen

• 8+ years of experience in selling of home loan/non home loan/construction finance products/related companies preferably

Aufgaben

• Developing/conducting events and activities for improved branding and customer awareness
• Connecting and developing better relationship for more business from Builders, AR, DSA
• Sales and MIS management
• Adhering to the annual operating plans and target as decided and agreed
• Ensuring monthly targets for branch/es and individual members are achieved consistently
• Monitor and review DSR
• Developing and ensuring effective portfolio for the branch is managed
• Providing necessary training including the policy, process and product to team members

Kenntnisse

Sales management

MIS reporting

Relationship building

Branding events

Ausbildung

Graduation in any discipline

Jobbeschreibung

Thiruvananthapuram, Thiruvananthapuram, Kerala, India

Job Description

Group Company: Sundaram Home Finance Limited

Designation:Branch Head

Office Location:PAN India

Position description: Overall administrative and operational responsibility for the branch/es performance focusing on the business growth with profitability and service quality along with people development in the associated branch/s.

Primary Responsibilities

Developing/conducting events and activities for improved branding and customer awareness

Connecting and developing better relationship for more business from:

Builders

AR

DSA

Sales and MIS management

Adhering to the annual operating plans and target as decided and agreed

Ensuring monthly targets for branch/es and individual members are achieved consistently through

Conducting daily meetings to understand sales leads, daily plans including customer/documentation related challenges etc

Conducting periodical review meetings with team members to understand sales funnel, prospect management etc

Prepare, review and present information/report pertaining to

Sales generations for cross selling of other Sundaram products

Inflow and outflow of reports such as account closure, account openings, FD renewal and closures etc

Monthly activity tracker for sales team

Monitor and review of DSR

Monitoring and checking for the quality of leads and ensuring customer quality is good

Supporting the team to close deals wherever required by visiting clients and or providing necessary inputs on how appropriate products can be used for clients based on the requirements and feasibility

Ensuring audit compliance requirements are not compromised by maintaining zero tolerance for non-compliance

Supporting the audit team and providing clarifications for the queries if any, ensuring audit requirements are managed effectively.

Ensuring documentation completeness and accuracy is verified for all customers prior submitting the same for appraisals

Connecting with customers and ensuring the customer onboarding has been smooth and build/maintain better relationship

Branch/s operations

Overseeing the requirements for the facilities at the branch/es

Coordinate with credit/technical/legal and recovery team for providing clarifications and support whenever required

Review of NPA, recovery, auctions identified accounts and ensuring collection of 100% on a monthly basis

Developing and ensuring effective portfolio for the branch is managed

Developing/managing plans for prepayment control for the cases in the branch/s

Assessing the manpower requirements for the branch/es and plan for staff augmentation

Planning, monitoring, reviewing and ensuring the team members are achieving their monthly targets without compromising on the quality of the files/proposals.

Conducting periodic meetings with the zonal heads to review/track reports, performance, status etc

Monitoring, developing and or supporting capability of team members/ performance and provide timely feedback

Providing necessary training including the policy, process and product to team members and supporting them in acquiring appropriate knowledge to deliver the required performance

Administratively managing employee requirements including managing employee absence, and leave for the members

People management

Assessing the manpower requirements for the branch/es and plan for staff augmentation

Planning, monitoring, reviewing and ensuring the team members are achieving their monthly targets without compromising on the quality of the files/proposals.

Conducting periodic meetings with the zonal heads to review/track reports, performance, status etc

Monitoring, developing and or supporting capability of team members/ performance and provide timely feedback

Providing necessary training including the policy, process and product to team members and supporting them in acquiring appropriate knowledge to deliver the required performance

Administratively managing employee requirements including managing employee absence, and leave for the members

Others

Any other tasks which will be required to be performed from time to time as per the instructions

Reporting Team

• Reporting Designation:Cluster Head/Zonal Head
• Reporting By:RM / RO / Sr. RO / BDO / BDA / BSM / BSO
• Category:Graduation in any discipline
• Field specialization:Any
• Degree:Any Degree

Required work experience

Years of experience

8+ years of experience in selling of home loan/non home loan/construction finance products/related companies preferably

Group Company: Sundaram Home Finance Limited

Designation:Branch Head

Office Location:PAN India

Position description: Overall administrative and operational responsibility for the branch/es performance focusing on the business growth with profitability and service quality along with people development in the associated branch/s.

Primary Responsibilities

Business development

Business/market intelligence information collection

Developing/conducting events and activities for improved branding and customer awareness

Connecting and developing better relationship for more business from:

Builders

AR

DSA

Sales and MIS management

Adhering to the annual operating plans and target as decided and agreed

Ensuring monthly targets for branch/es and individual members are achieved consistently through

Conducting daily meetings to understand sales leads, daily plans including customer/documentation related challenges etc

Conducting periodical review meetings with team members to understand sales funnel, prospect management etc

Prepare, review and present information/report pertaining to

Sales leads from different sources including referrals, existing customers, AR, DSA, builders etc

Sales generations for cross selling of other Sundaram products

Inflow and outflow of reports such as account closure, account openings, FD renewal and closures etc

Sales lead, pipelines, projections etc

Monitor and review of DSR

Branch/s operations

Overseeing the requirements for the facilities at the branch/es

Coordinate with credit/technical/legal and recovery team for providing clarifications and support whenever required

Review of NPA, recovery, auctions identified accounts and ensuring collection of 100% on a monthly basis

Developing and ensuring effective portfolio for the branch is managed

Developing/managing plans for prepayment control for the cases in the branch/s

People management

Assessing the manpower requirements for the branch/es and plan for staff augmentation

Planning, monitoring, reviewing and ensuring the team members are achieving their monthly targets without compromising on the quality of the files/proposals.

Conducting periodic meetings with the zonal heads to review/track reports, performance, status etc

Monitoring, developing and or supporting capability of team members/ performance and provide timely feedback

Providing necessary training including the policy, process and product to team members and supporting them in acquiring appropriate knowledge to deliver the required performance

Administratively managing employee requirements including managing employee absence, and leave for the members

Others

Any other tasks which will be required to be performed from time to time as per the instructions

Reporting Team

• Reporting Designation:Cluster Head/Zonal Head
• Reporting By:RM / RO / Sr. RO / BDO / BDA / BSM / BSO

Educational qualifications preferred

• Category:Graduation in any discipline
• Field specialization:Any
• Degree:Any Degree

Required work experience

Years of experience

8+ years of experience in selling of home loan/non home loan/construction finance products/related companies preferably

3+ years in managing a team

Key Performance Indicators

Business development through market intelligence, new channels, AR, builders, marketing activities and events

Revenue target management for branch/es and team members

Annual operating plans and target management

Branch portfolio management

Overall customer experience

Recovery management

MIS management – preparing, reviewing and presenting reports periodically

Policy and process awareness, training and knowledge sharing with team

Regulatory/audit compliance management

Team development through feedback coaching and training

Required Skills

Sound understanding of home loan products in the industry

Market understanding including products/policies of competitors

Excellent communication skills with a reasonable proficiency in the local language

Proven ability to develop and manage networking/relationship with

Good negotiation skills

Good at team management including managing the performance through coaching and feedback.

Demonstration of high degree of perseverance and resilience

Job Snapshot

Updated Date

11/10/2026

Location

Location Thiruvananthapuram, Thiruvananthapuram, Kerala, India