Branch Manager-DSF-Mehsana

Birla Carbon; India; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Birla Carbon is seeking a Branch Manager for the Mehsana location to oversee branch operations, manage a sales team, and ensure the achievement of business targets. The ideal candidate will lead through effective planning and management of resources, while also being responsible for compliance with corporate policies and procedures. This position requires strong leadership skills and the ability to implement successful sales strategies to enhance market share and brand equity within a competitive environment.

Qualifications

• Proven experience in sales and branch management.
• Skills in planning and executing effective sales strategies.
• Ability to lead and manage a team of sales advisors.

Responsibilities

• Lead the assigned branch by planning & managing resources.
• Achieve agreed business targets through effective sales strategies.
• Ensure compliance with underwriting guidelines and sales processes.

Job description

Branch Manager – DSF Mehsana

Job Purpose

To lead the assigned branch by effective planning & management of resources and ensuring achievement of agreed business targets through effective sales strategies to help the branch lead in terms of market share and brand equity in a cost effective manner.

Job Context

To lead the assigned branch by effective planning & management of resources and ensuring achievement of agreed business targets through effective sales strategies to help the branch lead in terms of market share and brand equity in a cost effective manner.

Job Challenges

• Performing despite unethical market practices prevailing in the market
• Retention of the Quality Sales Force owing to stiff competition
• Ensuring the quality of new advisors who are being introduced in to the system because it’s practically not possible to meet each and every advisor getting recruited.
• Equipping the new advisors with proper knowledge owing to poor turnout in training programs

Key Result Areas

KRA1: Plan sales strategies and achieve branch business targets in terms of number of agents, productivity, new premium, persistency of business.

1. Scan the market for emerging opportunities, the presence of competition etc and plans for the progress of his branch in consultation with HO
2. Ensure strategies include effective product mix, tapping of potential customers, contests and delivery of investment advisory to customers.
3. Ensure implementation of the plans & monitor same to ensure success

KRA2: Promote productivity of the field force through effective people management.

1. Ensure regular training of advisors and provide latest input given by company to them.
2. Discuss with them the promotional infrastructure decided by company and have review of their progress in terms of competition, activisation and club membership.
3. Establish good working habits for the force, undertake productivity improvement drives, organize specialized training programs etc.

KRA3: Ensuring persistency of the business in order to ensure enhance business goals.

1. By doing random quality checks on the business sourced to maintain desired persistency levels.
2. Ensure post sales servicing are through in order to retain customers.

KRA4: Inculcate a culture of financial discipline in the branch to have well control on revenue.

1. Ensure that strict control is maintained on the cash transactions in the branch.
2. Ensure that budget is maintained on all capital and operating expenses incurred.

KRA5: Ensure 100 % compliance in order to smooth running of the operation and enhance the productivity in the assigned branch.

1. Monitor process adherence at the branch
2. Provide regular update to the sales force /operation staff regarding changes in the Underwriting /IRDA Guidelines as well as Sales Process from time to time.

KRA6: Drive sales promotional activities in order to achieve the business numbers.

1. Initiate and ensure implementation of different activities to promote sales & recruitment.
2. Liaise with the concerned HO teams to drive central initiatives
3. Ensure adequate promotional effort is delivered to existing and potential customers.

KRA7: Recommend product and process improvement to the company to enhance efficiencies and customer satisfaction.

1. Evaluate customer response to our products, services, processes and people and suggest innovations/ improvements/ changes in these areas.

KRA8: Ensure effective administration of the branch to sustain smooth functioning and operations in a cost effective way.

1. Ensure that the general administration of the branch is as per requirement

KRA9: Team Management

1. Ensure through continuous on the job training, skill enhancement of team
2. Mentor, supervise and coach the team.
3. Provide for on the job as well as classroom training for skill enhancement
4. Ensure periodic job rotation to give a higher exposure to the team members on all aspects.