Branch Manager

Kotak Mahindra Bank; Gurugram District; On-site; INR 900,000 - 1,700,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Branch Manager to drive business objectives, manage sales across banking products, and mentor sales and operations teams. The role focuses on delivering revenue and growth while ensuring compliance and high service standards.

The ideal candidate will have a strong background in branch leadership, customer focus, and the ability to meet targets within a fast-paced banking environment. 41 years age limit is not explicitly stated here.

Qualifications

• Graduation is mandatory; PG/MBA preferred.
• Relevant experience in team handling and thorough understanding of banking.
• Proven branch management experience as a bank manager or similar role.
• Leadership aptitude, mentoring ability and excellent organizational skills.
• Familiarity with banking industry rules & regulations.
• Result-driven, customer-focused with ability to meet targets.
• Knowledge of modern management techniques & best practices in business administration.

Responsibilities

• Achieve branch objectives in value, productivity, and volume metrics.
• Generate revenue through CASA, assets, MF/LI products across bank channels.
• Mentor sales and operations teams.
• Deliver YoY growth in fee and non-fee income products.
• Enhance service delivery standards and customer service quality.
• Oversee branch administration and regulatory compliance.
• Grow overall product sales via basket growth.
• Maintain quality parameters across service span and deliverables.
• Lead branch personnel with productivity and morale improvements.

Skills

Team handling

Leadership

Customer focus

Organizational skills

Education

Graduation required

PG/MBA preferred

Job description

Job Role

• Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics.
• Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels.
• Mentor Sales & Operations Teams.
• Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products.
• Enhancements of Standards of Service Delivery / Customer Service.
• Manage Complete Branch Administration & Regulatory Compliance.
• Enhance Overall Product Sales by ways of Basket Growth.
• Ensuring Quality Parameters across Service Span and Other Deliverables.
• Manage Overall Productivity & Moral of Branch Personnel.

Job Requirements

• Graduation is Mandatory, Preferred PG / MBA.
• Relevant Experience of in Team Handling, thorough Understanding of Banking.
• Proven Branch Management Experience, as a Bank Manager or Similar Role.
• Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills.
• Familiarity with Banking Industry Rules & Regulations.
• Result Driven, Customer Focused and Ability to meet Allotted Targets.
• Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred.

Age

• Age should be below 41 Years
• The candidate should have at least 2 years of experience as a Branch Manager