Branch Manager

Standard Chartered Bank; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing platform

Learning & development

Employee assistance programme

Sick leave

Job summary

Standard Chartered Bank in Delhi seeks a Branch Manager to oversee daily branch operations, ensure robust controls, and maintain regulatory compliance while delivering outstanding customer service.

The role emphasizes risk management, leadership of the branch team, and alignment with the bank's conduct principles; prior banking experience and strong communication skills are essential.

Qualifications

• Graduate/ Postgraduate
• At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
• Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking
• Customer Orientation and Business Focus

Responsibilities

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
• Lead the country / business unit / function / team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

Skills

Diligent & Punctual

Banking Knowledge

Team Management

Strong communication skills

Customer orientation

Sales focus

Interpersonal skills

Education

Graduate/ Postgraduate

Job description

Branch Manager

Requisition Number: 65444

Job Location: Delhi, IND

Global Grade: Band 6

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 06/11/2026

Posting End Date: 19/11/2026

Job Summary

Embedding principles of the Operational Risk Management and Assurance frame work. This would involve the Responsible Person (RP).

Key Responsibilities

• To undertake periodic self‑assessment on key controls to assess the proper functioning and adequacy of existing controls and ensure maintenance of robust controls and monitoring actions.
• Assist in coordinating, facilitating and promoting understanding of operational risk & in implementation and management of OR within the unit, act as OR coordinator for the section.
• To report unit’s OR issue and losses to UORM.
• To assist UORM in developing & updating of procedures, controls & monitoring plans for operational Risk Management.
• To adhere to the agreed KCSA plans and approach and insure no overdue KCSA.
• To identify & report all exceptions on non compliance with standard controls.
• To identify & report all weaknesses in inherent in the Standard controls.
• To maintain proper records keeping on all KCSA related activities.
• To maintain independence in the conduct of KCSA, i.e. not selecting & reviewing sample of self‑performed transactions.
• To ensure satisfactory compliance reviews & audits on the conduct of KCSA & record keeping.
• To act as a back up RP for another RP if required.
• To act as a back up for the UORM if required.

Processes

• To report unit’s OR issue and losses to UORM.
• To assist UORM in developing & updating of procedures, controls & monitoring plans for operational Risk Management.
• To adhere to the agreed KCSA plans and approach and insure no overdue KCSA.
• To identify & report all exceptions on non compliance with standard controls.
• To identify & report all weaknesses in inherent in the Standard controls.
• To maintain proper records keeping on all KCSA related activities.
• To maintain independence in the conduct of KCSA, i.e. not selecting & reviewing sample of self‑performed transactions.
• To ensure satisfactory compliance reviews & audits on the conduct of KCSA & record keeping.
• To act as a back up RP for another RP if required.
• To act as a back up for the UORM if required.

Responsibilities

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
• Lead the country / business unit / function / team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

Skills and Experience

• Diligent & Punctual
• Banking Knowledge
• Team Management
• Strong communication skills
• Customer orientation and sales focus
• Good interpersonal skills

Qualifications

• Graduate/ Postgraduate
• At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
• Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking
• Customer Orientation and Business Focus

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity. Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Core bank funding for retirement savings, medical and life insurance
• Flexible and voluntary benefits available in some locations
• Annual leave and compensatory leave (time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum)
• Flexible working options based around home and office locations, with flexible working patterns
• Unmind platform for wellbeing
• Development courses for resilience and other human skills
• Global employee assistance programme
• Sick leave
• Mental health first‑aiders and self‑help toolkits
• Opportunities to reskill and upskill and access to physical, virtual, and digital learning

Visit our careers website to learn more about us: www.sc.com/careers.