Branch Manager

Ujjivan Small Finance Bank Limited; Bengaluru; On-site; INR 1,000,000 - 1,200,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd in Bengaluru seeks a seasoned Branch Manager to lead all branch operations, including sales, service, HR and admin. The role demands 7–10 years of experience in banking, plus an MBA or equivalent master’s degree, with a hands-on leadership style to drive productivity and target achievement.

The successful candidate will oversee budgeting, forecasting and strategic plans, while mentoring staff and ensuring customer satisfaction across the branch network.

Qualifications

• 7–10 years of experience in banking or financial services.
• MBA degree required or equivalent master’s-level qualification.
• Proven leadership and branch operations experience desirable.

Responsibilities

• Direct all branch operations including customer service, HR, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Manage budget and allocate funds appropriately.
• Locate areas of improvement and propose corrective actions for growth.

Skills

Branch operations

Customer service

Team leadership

Education

MBA

High School Diploma/General Education

Job description

Group Company: Ujjivan Small Finance Bank Ltd

Years of experience: 7 to 10

Salary Range: INR 1000000 to 1200000

We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Primary Responsibilities:

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately

Additional Responsibilities:

• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

Reporting Team

• Reporting Designation:
• Reporting Department:
• Category: High School Diploma/General Education, Master's Degree
  
• Field specialization: Banking and Financial Support services, Banking, corporate, finance and securities law
  
• Degree: Master of Business Administration - MBA