Branch Business Manager - Lending

Muthoot Fincorp Limited

Faridabad District

On-site

INR 1,200,000 - 1,800,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Muthoot Fincorp Limited seeks a Branch Business Manager for Secured & Unsecured Lending. You will lead a team of RMs/BSMs and drive monthly, quarterly, and annual business targets while managing portfolio quality and customer experience.

The role requires 5+ years in sales leadership, strong communication, and a track record in home loan or NBFC environments. You will coordinate with credit teams and partners to accelerate loan approvals and growth at the branch level.

Qualifications

5+ years of leadership in sales teams.
Experience leading Sales Executives and Team Leaders.
Experience in Home Loans / Mortgages with team handling.
Good communication skills in English and local language.
Knowledge of collections/recoveries and portfolio quality.
Ethical standards and discipline in performance.

Responsibilities

Lead and motivate RO/RM/BSMs to achieve monthly/quarterly/annual targets.
Own and resolve delinquencies and NPAs in new sourcing and portfolio.
Empanel quality referral partners to scale micro LAP and secured loans.
Coordinate with Credit and SME teams for faster loan approvals.
Cross-sell Insurance to loan customers to safeguard assets and health.

Skills

Team leadership

Recruit & retain

Sales leadership

Micro/LMI segments

Communication skills

Portfolio quality

Collections knowledge

Education

MBA / UG

Job description

Branch Business Manager - Secured & Unsecured Lending Business Job Description A Job Specification

Company Name

Muthoot Fincorp Limited

Position / Designation

Branch Business Manager – Secured & Unsecured Lending Business

Grade

Employment Type

All Employment Type

Reporting to – Designation & Grade

State Business Manager – Secured & Unsecured Lending Business

No. of Reportees, Designation & Grade

5 RMs / BSMs; 1 Collections Officer

Main Tasks & Areas of Responsibility

Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life
To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes
To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer
To Watch closely the Competition activities and report the same to the Zonal and National teams
To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep
To Attract & Retain High Performers in the Team
To Retain existing live loan customers
To effectively liaison with law authorities for resolving conflicts if any

Skills and Exposure

A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
Proven ability to Recruit and Retain high performing RO/RM/BSMs.
Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.
Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.
Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries.
Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)