BPO Voice Process & Semi Voice Process

Takecare Manpower Services; Chennai District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

PF & ESI

Incentives

Training provided

Job summary

Takecare Manpower Services in Chennai is seeking an inbound customer support executive to handle queries via calls, chat and email, resolving issues with professionalism and maintaining high customer satisfaction.

Fresh graduates or candidates with 0–2 years’ experience who are fluent in Tamil and English (also Kannada, Telugu, Malayalam or Hindi) can apply. General/rotational shifts and weekly offs are provided.

Qualifications

• Fresh graduates or candidates with 0–2 years of experience.
• Fluent communication in Tamil and English; knowledge of Kannada, Telugu, Malayalam or Hindi is a plus.

Responsibilities

• Handle inbound customer calls and resolve queries professionally.
• Maintain excellent customer communication and satisfaction.
• Manage voice, chat and email processes with strong communication and negotiation skills.

Skills

Tamil

English

Kannada

Telugu

Malayalam

Hindi

Education

Graduate degree

Job description

Handle inbound customer calls and resolve queries professionally. Maintain excellent customer communication and satisfaction. Manage voice, semi-voice, chat and email processes. Apply strong communication and negotiation skills.

Required Candidate profile

Any Graduate. Experience;0–2 yrs/Freshers, Languages: Good communication skills in Tamil, English, Kannada,Telugu, Malayalam, or Hindi. Shifts: General/Rotational shifts and rotational week off.

Perks and benefits

• PF & ESI
• Incentives
• Training provided