BPO Sales & Support Executive (International Voice Process)

Pagaar India; Dadri, Gurugram District; On-site; INR 279,000 - 558,000; Full time

Job summary

Pagaar India seeks a BPO Sales & Support Executive for international voice processes in Noida/Gurgaon. Freshers welcome; strong English and persuasion skills required. 24/7 night shifts and performance incentives drive earnings. You will handle inquiries, resolve issues, and explore upsell opportunities with global clients.

The role combines high-volume sales with dependable customer service, offering a monthly take-home of ₹25,000–₹50,000 and an annual CTC up to ₹6,00,000 with incentives.

Qualifications

• Fluent, near-native English speaking and listening skills.
• Freshers welcome with excellent communication and persuasion abilities.
• Willingness to work in 24/7 rotational shifts, mainly international night shifts.

Responsibilities

• Engage with international customers via inbound and outbound voice channels to resolve product queries and close sales leads.
• Understand customer pain points and present tailored product or service solutions.
• Meet daily and monthly targets for service resolution quality and sales conversion.
• Document customer interactions accurately in CRM software for lead tracking and follow-up.

Skills

Communication skills

Persuasion skills

Negotiation skills

Education

12th Pass / Undergraduate / Graduate

Tools

CRM software

Job description

Target Role:BPO Sales & Support Executive (International Voice Process) in NoidaEligibility:12th Pass / GraduateDirect Process:0% Placement Charges**Position:** BPO Sales & Support Executive (International VoiceProcess)**Experience:** 0 to 5 Years (Freshers with excellent communication andpersuasion skills are welcome) **Location:** Gurgaon & Noida (Prime corporate hubs with excellent metroconnectivity) **Salary Package: Monthly Take-Home:** ₹25,000 - ₹50,000 per month· **Annual CTC:** ₹3,00,000 - ₹6,00,000 P.A. (Up to ₹6 LPA based onexperience, plus lucrative performance-based incentives)**RoleOverview:** We are launching a high-volume recruitment drive for dynamic individuals tomanage combined international sales and customer support operations. In thisrole, you will be the primary point of contact for global clients, handlinginquiries, troubleshooting issues, and identifying upsell or cross-sellopportunities. This position is ideal for candidates who want to blendhigh-earning sales incentives with stable customer service career tracks.**KeyResponsibilities:**· Engage with international customersvia inbound and outbound voice channels to resolve product queries and closesales leads.· Understand customer pain points andpresent tailored product or service solutions.· Meet daily and monthly targets forboth service resolution quality and sales conversion metrics.· Document customer interactionsaccurately in CRM software to ensure proper lead tracking and follow-up.**KeyRequirements:**· Educational Qualification: 12th Pass/ Undergraduates / Graduates in any stream.· Communication: Fluent, near-nativeEnglish speaking and listening skills.· Flexibility: Comfortable working in24/7 rotational environments, primarily international night shifts.· Competencies: Strong negotiationskills, resilience, and a customer-first mindset.