BPO : Freshers : Customer Support : 4LPA : Grads and UG : Apply Now

Outpace Consulting Services; Dadri, Gurugram District, New Delhi; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A prominent ITES company is hiring for a Customer Support Specialist in Dadri, Uttar Pradesh. The role involves handling customer inquiries, resolving issues, and providing support via various channels. Candidates should be graduates or undergraduates, with no exams in the next six months. Immediate joiners are preferred and must possess excellent communication skills. The position requires working in 24x7 shifts with daily walk-in interviews available.

Benefits

Both side cabs

5 Days Working

Qualifications

• Graduate or undergraduate without any exams for the next 6 months.
• Must be open to working in 24x7 shifts.
• Immediate joiners are preferred.

Responsibilities

• Respond to customer inquiries about products or services.
• Resolve customer issues and complaints effectively.
• Provide support and guidance via phone, email, or chat.
• Manage customer interactions professionally.
• Document customer interactions and feedback.

Skills

Excellent Communication Skills

Customer Service

Education

Graduate/UG fresher

Job description

Overview

Hiring for Leading ITES Company In Gurgaon for Customer Support

Key Highlights

• Graduate/UG fresher
• Candidate Must Not Have Any Exams in the Next 6 Months
• 24x7 Shifts
• 5 Days Working
• Both Side Cabs
• Excellent Communication Skills
• Immediate Joiners Preferred

A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

Walkin Details

Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark: Near Hotel Nirulas

Walkin Time: 11 am to 3 PM

Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 7898822545, Satya @ 7989280521

Whatsapp Your CV @ 9721919721

Key Responsibilities

• Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance.
• Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
• Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
• Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
• Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.