BPM Product Configuration Analyst

Arminus Software; Ernakulam, Chennai District, Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Arminus Software in India is seeking a Product Configuration Analyst to configure healthcare products, groups, accounts, and benefit structures in TriZetto Facets. You will manage group setups, renewals, amendments, terminations, and maintenance requests with attention to quality and timelines.

The role requires 2–5 years in healthcare payer configuration, strong analytical skills, and ability to translate business requirements into Facets configuration, plus clear communication and

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 2–5 years of healthcare payer configuration experience.
• Experience supporting product or group implementations.
• Knowledge of healthcare insurance products and benefit structures.

Responsibilities

• Configure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.
• Implement new group setups, renewals, amendments, terminations, and maintenance requests.
• Configure benefit plans, accumulators, eligibility rules, and plan attributes.
• Maintain configuration components and related system parameters.
• Support implementation of new products and benefit changes.
• Review PDRs, benefit documents, implementation guides, contracts, and business requirements.
• Interpret product and group design requirements.
• Translate approved business requirements into TriZetto Facets configuration.
• Identify and elevate requirement gaps, conflicts, or dependencies.
• Conduct unit testing of completed configurations.
• Verify configuration accuracy against source requirements.
• Support QA testing and timely defect resolution.
• Address fallout and production support issues.
• Monitor assigned configuration work queues.
• Meet service-level and turnaround-time requirements.
• Support implementation and deployment activities.
• Participate in issue resolution and production stabilization activities.
• Maintain configuration documentation and evidence.
• Update implementation logs and supporting records.
• Follow established configuration standards and procedures.
• Contribute to knowledge management repositories.

Skills

TriZetto Facets configuration

Healthcare payer configuration

Attention to detail

Written and verbal communication

Unit testing

Education

Bachelor's degree or equivalent

Tools

TriZetto Facets

Job description

Role Summary

• The Product Configuration Analyst is responsible for configuring and maintaining healthcare products, groups, benefit plans, and related system components within TriZetto Facets.
• The role ensures timely and accurate implementation of group setups, renewals, plan changes, and maintenance requests while meeting quality, productivity, compliance, and turnaround-time requirements.

Key Responsibilities:

Product & Group Configuration

• Configure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.
• Implement new group setups, renewals, amendments, terminations, and maintenance requests.
• Configure benefit plans, accumulators, eligibility rules, and plan attributes.
• Maintain configuration components and related system parameters.
• Support implementation of new products and benefit changes. Requirements Analysis
• Review PDRs, benefit documents, implementation guides, contracts, and business requirements.
• Interpret product and group design requirements.
• Translate approved business requirements into TriZetto Facets configuration.
• Identify and elevate requirement gaps, conflicts, or dependencies. Validation & Testing • Conduct unit testing of completed configurations.
• Verify configuration accuracy against source requirements.
• Support QA testing and timely defect resolution.
• Address fallout and production support issues. Operational Support
• Monitor assigned configuration work queues.
• Meet service-level and turnaround-time requirements.
• Support implementation and deployment activities.
• Participate in issue resolution and production stabilization activities.

Documentation

• Maintain configuration documentation and evidence.
• Update implementation logs and supporting records.
• Follow established configuration standards and procedures.
• Contribute to knowledge management repositories.

Mandatory Skills & Competencies

• Knowledge of healthcare benefit plan and group configuration in TriZetto Facets.
• Understanding of group setup and implementation processes.
• Ability to analyze benefit documents, contracts, and business requirements.
• Strong attention to detail and commitment to accuracy.
• Effective written and verbal communication skills.

Qualifications Education

Bachelor's degree or equivalent relevant experience.

Experience

• 2 to 5 years of healthcare payer configuration experience.
• Experience supporting product or group implementations.
• Knowledge of healthcare insurance products and benefit structures.

Required Platform:

• Hands-on experience with TriZetto Facets product, benefit, or group configuration. Domain Knowledge
• Healthcare payer operations.
• Benefit plan design.
• Enrolment and membership.
• Claims processing.
• Provider networks.
• Commercial, ACA, Medicare, and Medicaid products.