Blackboard Looking for IT Quality Assurance Analyst at Chennai, Tamil Nadu

Blackboard; Chennai; On-site; INR 4,00,000 - 8,00,000; Full time

Job summary

Join a dynamic EdTech company that is shaping the future of education! As an IT Quality Assurance Automation Analyst, you will play a crucial role in ensuring the quality of enterprise applications through both automated and manual testing. Your expertise will help maintain high standards in a collaborative environment, working closely with functional analysts and developers. This is an exciting opportunity to contribute to a diverse and inclusive workforce while enhancing the educational experience for millions globally. If you're passionate about quality assurance and eager to make a difference, this role is perfect for you!

Benefits

Lunch provided Tuesday – Thursday

Evening snacks Monday – Friday

Fun Committee Activities

Remote work option during COVID-19

Qualifications

• Bachelor's degree in Computer Science or equivalent experience required.
• Minimum 2 years of software testing experience is essential.

Responsibilities

• Set up and execute automated testing for various web applications.
• Collaborate with vendors for testing activities and provide QA support.

Skills

Software Testing

CRM/ERP Systems Testing

Agile Testing Methodologies

Data Migration Testing

Test Plan Creation

End-to-End Testing

UAT with End Users

Education

Bachelor's Degree in Computer Science

Software Engineering Degree

Tools

JIRA

Job description

Chennai, India

The Opportunity:
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

The Blackboard IT team is seeking an IT Quality Assurance Automation Analyst of Enterprise Applications. This role will have primary accountability for setting up and executing automated testing of various web applications, PeopleSoft FSCM, Salesforce, and Oracle Fusion. The role will also be responsible for manual testing of the same applications based on business needs. The testing would include projects undergoing new development and regular maintenance cycles.

The QA team is responsible for working with functional business analysts and developers in the selection, design, deployment, support, and ongoing enhancement of business applications. This group supports Enterprise ERP ecosystem processes and technology including Human Resources Management Systems (HRMS) as well as Order-to-Cash (OTC), Procure-to-Pay (PTP), Plan-to-Make (PTM), Record-to-Report (RTR) process areas as well as Client Support and Case Management process areas, and provides the mechanism for ensuring consistency and repeatability in how such applications are delivered and managed across the enterprise.

A successful candidate will understand and demonstrate a keen attention to detail, thorough documentation skills, an interest in learning multiple different systems and processes, and a desire to work independently while maintaining a high level of productivity.

Primary responsibilities will include:

1. Developing and maintaining effective relationships with other team members to understand testing needs and translate them into quality systems and reporting solutions.
2. Collaborating closely with relevant vendors for testing activities.
3. Building and maintaining an overall structure and suite of scripts to automate.
4. Providing QA support to project initiatives and system enhancement requests, with specific accountability for the following tasks:
1. System scoping.
2. System testing, integration testing, regression testing, and end-to-end testing.
3. Interpreting business requirements and creating test scenarios accordingly.
4. Liaison between end-users and developers.
5. Supporting the development team with testing and reporting defects.
6. Working closely with the business analyst to get thorough knowledge of requirements.
7. Providing regular status on test-related activities.

The Candidate:
Required skills/qualifications:

1. Bachelor’s degree in Computer Science, Software Engineering, or relevant degree or equivalent experience.
2. Minimum 2 years of software testing experience.
3. Experience testing in CRM/ERP systems (Salesforce, Oracle Fusion, Workday, Peoplesoft, SAP, MS Dynamics, or other).
4. Experience with end-to-end testing and UAT with end users.
5. Experience in agile testing methodologies.
6. Experience with data migration testing.
7. Knowledge of writing/executing test plans, test cases plus experience with understanding functional requirements, test coverage, defect entering/tracking, and proving test results and status on a regular basis.

Preferred skills/qualifications:

1. Experience using agile tools like JIRA.
2. Experience working in an Agile team environment.
3. Experience working in a team-oriented, collaborative environment.
4. Ability to effectively prioritize tasks in a high-pressure environment.
5. Ability to quickly comprehend data/information to generate new ideas.
6. An innovative approach to learning and implementing new trends and ideas.
7. Dedication to internal and external customers.

The Office:
Blackboard has an office in one of the biggest cultural, economic, and educational centers in South India: Chennai.

Located on OMR, the IT corridor of South Chennai.
Easy access to Velachery, Thiruvanmiyur Railway station, and bus stop.
Very close to Tidel Park, Ascendas, and SRP Tools – Holiday Inn.
Office provides lunch Tuesday – Thursday and evening snacks Monday – Friday.
Office is situated behind Hotel Turyaa on the 5th floor of Rayala Techno Park.
Fun Committee, Happy Fete Team, Food Committee, and Sports Committee ensures fun at work.
ISR Team actively engages employees in contributing to various local charities.
Option for remote work during the COVID-19 pandemic.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.