Biomedical Engineer

Cyrix Health Care; Shimla district; On-site; INR 350,000 - 700,000; Full time

Job summary

Cyrix Health Care in India seeks an experienced Biomedical Engineer to manage, maintain, and support medical equipment ensuring optimal performance and compliance.

You will perform installation, preventive and breakdown maintenance, calibration, and troubleshooting, while coordinating with OEMs and clinical staff. The role involves inventory control, service documentation, and travel to customer sites as required to uphold SLAs.

Qualifications

• Bachelors degree in Biomedical Engineering or a related field.
• 2-5 years of hands-on experience in biomedical equipment maintenance and service.
• Strong knowledge of medical equipment installation, preventive maintenance, troubleshooting, and breakdown service.
• Experience coordinating with customers and OEMs.

Responsibilities

• Manage and maintain the biomedical equipment database and onboarding of new equipment.
• Perform installation, preventive maintenance, breakdown maintenance, calibration, and troubleshooting of biomedical equipment.
• Diagnose technical issues and ensure timely resolution of breakdowns.
• Maintain service records, including history, breakdowns, spare requirements, and indent tracking.
• Coordinate with OEMs and external vendors for warranty issues and technical support.
• Provide training to clinical staff on operation and maintenance of equipment.
• Handle customer interactions and build relationships with hospital/clinical teams.
• Monitor service commitments and closure of service activities per SLAs.
• Collect customer feedback and improve service quality and satisfaction.
• Prepare daily service reports and documentation for the Department In-Charge (DI).
• Support team in identifying recurring issues and preventive measures.
• Coordinate with internal service teams, customers, vendors, and OEMs for smooth operations.

Skills

Hands-on technician

Troubleshooting

Customer management

OEM coordination

Preventive maintenance

Inventory management

Education

Bachelor's degree in Biomedical Engineering

Job description

We are looking for an experienced Biomedical Engineer responsible for managing, maintaining, and supporting medical equipment to ensure optimal performance, reliability, and compliance. The role requires strong hands-on technical expertise, independent troubleshooting, coordination with OEMs and internal teams, and effective customer management.

Key Responsibilities:

• Manage and maintain the biomedical equipment database, ensuring accurate mapping and onboarding of new equipment.
• Perform installation, preventive maintenance, breakdown maintenance, calibration, and troubleshooting of biomedical equipment.
• Diagnose technical issues and ensure timely resolution of equipment breakdowns.
• Ensure optimum utilization of spare parts and maintain proper tracking of spares and inventory.
• Maintain accurate service records, including service history, breakdown calls, pending issues, spare requirements, and indent tracking.
• Coordinate with OEMs and external vendors for warranty-related issues, technical support, and timely resolution.
• Provide technical guidance and training to clinical staff on the proper operation and maintenance of medical equipment.
• Handle customer interactions and build strong relationships with hospital/clinical teams.
• Monitor service commitments and ensure timely closure of service activities as per agreed SLAs.
• Collect customer feedback and work towards improving service quality and customer satisfaction.
• Prepare and submit daily service reports and other required service documentation to the Department In-Charge (DI).
• Support the team in identifying recurring equipment issues and implementing preventive measures.
• Coordinate with internal service teams, customers, vendors, and OEMs to ensure smooth service operations.

Requirements:

• Bachelors Degree in Biomedical Engineering or a related field.
• 2-5 years of hands-on experience in biomedical equipment maintenance and service.
• Strong knowledge of medical equipment installation, preventive maintenance, troubleshooting, and breakdown service.
• Experience in handling hospital/clinical equipment and coordinating with customers and OEMs.
• Good understanding of service documentation, reporting, spare parts, and inventory management.
• Strong communication and interpersonal skills.
• Ability to independently handle service activities and coordinate with multiple stakeholders.
• Willingness to travel to customer locations as required.