BI Engineer – Specialist, Analytics as Services

Jobtailor; Bengaluru; On-site; INR 400,000 - 640,000; Full time

Job summary

Jobtailor is seeking a motivated specialist in Bengaluru to optimize managed services, drive automation and deliver value to clients. The role focuses on improving processes, reducing costs, and guiding service transitions while coordinating delivery teams across projects.

Ideal candidates will have hands-on Tableau and basic SQL experience, a Bachelor's degree, and strong English communication skills. The position requires approximately 0.6 years of relevant work experience in a dynamic client

Qualifications

• Hands-on experience with Tableau.
• Hands-on experience with Basic SQL.
• Bachelor’s degree.
• Experience of at least 0.6 years.
• English proficiency (oral and written).

Responsibilities

• Supporting managed services by optimizing processes and tools to enhance client operations.
• Conducting in-depth analyses to identify opportunities for process improvement and cost reduction.
• Managing delivery teams and programs to maintain operational excellence and meet client expectations.
• Designing and implementing automation frameworks to streamline service delivery and improve efficiency.
• Engaging with stakeholders to gather requirements and provide specialized advice on service management strategies.
• Utilizing project management skills to plan and execute service transitions and continuous improvement initiatives.
• Monitoring operational performance and documenting risks to validate timely delivery of services.
• Collaborating with cross‑functional teams to drive business transformation and digital innovation within managed services.

Skills

Tableau

Basic SQL

English proficiency

Education

Bachelor's degree

Job description

Responsibilities

• Supporting managed services by optimizing processes and tools to enhance client operations
• Conducting in-depth analyses to identify opportunities for process improvement and cost reduction
• Managing delivery teams and programs to maintain operational excellence and meet client expectations
• Designing and implementing automation frameworks to streamline service delivery and improve efficiency
• Engaging with stakeholders to gather requirements and provide specialized advice on service management strategies
• Utilizing project management skills to plan and execute service transitions and continuous improvement initiatives
• Monitoring operational performance and documenting risks to validate timely delivery of services
• Collaborating with cross‑functional teams to drive business transformation and digital innovation within managed services

Requirements

• Hands on experience in Tableau
• Hands on experience in Basic SQL
• At least a Bachelor's degree
• At least 0.6 years of experience
• Oral and written proficiency in English required

Core Competencies

Demonstrates expertise in process optimization and automation within managed services, leveraging strong project management skills to enhance operational efficiency and client satisfaction. Proficient in data analysis and stakeholder engagement to drive continuous improvement initiatives.

Certifications & Qualifications

• Bachelor's Degree