Overview
Join Nykaa, India’s leading beauty and cosmetics retailer, as a Beauty Advisor in our Pune, Maharashtra store. At Nykaa, we are looking for dedicated and passionate Beauty Advisors who can bring their expertise to our dynamic team. In this role, you will be pivotal in delivering exceptional customer service and driving sales through your deep knowledge of beauty products. As a Beauty Advisor at Nykaa, you will have the opportunity to enhance our customers' shopping experience and contribute to the growth of our brand.
Responsibilities
- Customer Consultation: Provide personalized beauty consultations and product recommendations to customers, ensuring they have an exceptional shopping experience at Nykaa.
- Product Demonstrations: Conduct engaging product demonstrations and tutorials to highlight the benefits and uses of beauty products available at Nykaa.
- Sales Achievement: Achieve and surpass sales targets by promoting and selling Nykaa’s extensive range of beauty products.
- Customer Service: Deliver outstanding customer service, addressing customer inquiries and ensuring a pleasant shopping experience at Nykaa.
- Inventory Management: Assist in managing inventory by restocking products and maintaining well-organized and attractive displays.
- Market Trends: Stay informed about the latest beauty trends and product innovations to offer knowledgeable recommendations to customers.
- Feedback Collection: Collect and analyze customer feedback to enhance service quality and product offerings at Nykaa.
- Visual Merchandising: Support visual merchandising efforts by creating appealing product displays to attract and engage customers.
- Sales Reporting: Track and report sales performance metrics to store management, contributing to the store's success.
- Team Collaboration: Collaborate effectively with team members to meet store goals and foster a positive work environment at Nykaa.
Requirements
- Experience: 3 - 8 years of experience in the beauty and cosmetics industry, with a proven track record in a retail setting.
- Knowledge: Strong knowledge of beauty products, trends, and application techniques relevant to Nykaa’s offerings.
- Communication Skills: Excellent communication and interpersonal skills to engage with customers and team members at Nykaa.
- Customer Service: Demonstrated ability to provide exceptional customer service and build lasting relationships with clients.
- Sales Skills: Proven sales skills with a history of meeting or exceeding sales targets at Nykaa.
- Flexibility: Ability to work flexible hours, including weekends and holidays, in alignment with Nykaa’s store hours.
- Presentation: Professional appearance and grooming to effectively represent the Nykaa brand.
- Tech-Savvy: Proficiency with basic computer applications and point-of-sale (POS) systems.
Benefits
- Competitive Salary: Enjoy a competitive salary package that is among the best in the industry with Nykaa.
- Career Growth: Benefit from career advancement and professional development opportunities within Nykaa.
- Employee Discounts: Take advantage of exclusive employee discounts on a wide range of beauty products at Nykaa.
- Supportive Environment: Thrive in a supportive and collaborative work environment where your contributions are valued and recognized at Nykaa.
If you have a passion for beauty and exceptional customer service and meet the experience requirements, apply now to become a Beauty Advisor at Nykaa in Pune, Maharashtra.