Beauty Advisor
Orange Umbrella
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Job summary
Orange Umbrella is seeking a Beauty Advisor to assist customers at the Mumbai and Kolkata airport stores. You will understand customer needs, provide product recommendations, and demonstrate key benefits and usage in a simple, engaging manner.
You'll drive daily and monthly sales targets, maintain strong product knowledge across the portfolio, and stay updated on launches and offers. The role emphasizes exceptional customer service and relationship management to enhance shopper satisfaction.
Qualifications
- Strong communication and interpersonal abilities are essential.
- Ability to analyze customer needs and provide tailored product suggestions.
- Knowledge of brand portfolio and ability to stay updated on new launches and offers.
Responsibilities
- Understand customer needs, concerns and preferences and recommend relevant products
- Demonstrate products and explain their key benefits, usage and ingredients in a simple and compelling manner
- Drive daily and monthly sales targets for the store
- Maintain strong product knowledge across the brand's portfolio and stay updated on new launches and offers
- Encourage customers to try products through demonstrations, testers and sampling
- Cross-sell and upsell relevant products to increase basket size
Skills
Job description
Note: Communication & Interpersonal Skills
Understand customer needs, concerns and preferences and recommend relevant products
- Demonstrate products and explain their key benefits, usage and ingredients in a simple and compelling manner
Drive daily and monthly sales targets for the store
Maintain strong product knowledge across the brand's portfolio and stay updated on new launches and offers
- Encourage customers to try products through demonstrations, testers and sampling
- Cross-sell and upsell relevant products to increase basket size
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