BD - Strategic

Hilti India; Mumbai; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Hilti India is seeking a seasoned Business Developer to build strategic partnerships with key customers and drive growth. You will execute the account development strategy, identify customer needs, and coordinate across Hilti’s organization with market reach functions and partners.

You will lead a customer engagement team, define engagement plans, and promote high-value Hilti solutions across major projects.

Qualifications

• 10+ years of experience in Sales/Business Development or equivalent customer-facing roles.
• Proven track record with large projects or major customers and leadership at the executive level.
• Strong ability to define customer engagement strategies and drive profitable growth.

Responsibilities

• Build long-term relationships with customer leadership and position Hilti as the preferred partner.
• Develop and execute account development plans; promote value-added services.
• Lead the Customer Engagement Team and coordinate with matrixed stakeholders.
• Drive profitability and understand financial implications of customer programs.

Skills

Sales leadership

Account management

Executive presence

Strategic thinking

Communication

Education

Bachelor's in Engineering

MBA

Tools

MS Excel

CRM software

Job description

Shape Strategic Partnerships. Drive Business Growth.

As a Business Developer, you will be focusing on developing strong business relationship with one of our key customers. You will be responsible for execution of the account development strategy, identifying needs of the customer and owning the coordination and communication within the organization supported by the other market reach functions and the surrounding organization.

What You'll Do

Key Responsibilities & goals:

• Build long-term relationships at leadership level of customer and establish Hilti as the best partner for productivity, safety and sustainability across their projects.
• Defining customer engagement strategy while identifying long-term account development plans and proactively grow the profitable sales of Hilti solutions by promoting additional services and value engineered solutions.
• Lead the assigned Customer Engagement Team, supported by the dedicated shared MR resources driving towards a common goal of over proportional growth as well as owning the tailored customer journey.
• Drive profitability across the customer P&L, driving resource investment and customer programs while understanding financial implications.
• Cross functional responsibilities to solve problems with other Hilti stakeholders on customer specific needs/requests and orchestrate the opportunity progression.
• Strong knowledge of Hilti processes and how to navigate the matrixed organization.
• Acts on behalf of Hilti within customer environment – utilizing Hilti expertise to further improve the customers solution choices.
• Responsible to lead account capture coordination while providing clear and consistent communication to all involved parties.

What You’ll Bring

• Minimum 10 years of experience in Sales/Business Development or equivalent customer facing experience
• Preferably a bachelor’s in engineering and MBA
• Experience in working with Large Projects or similar large customers and be able to penetrate at leadership level.
• Strong executive presence to be able to lead complex customer discussions and navigate strategic initiatives.
• Strong Analytical and problem-solving skills to manage complex customer opportunities by breaking it down into manageable parts in a systematic and detailed way.
• Motivated, collaborative team member as well as independent minded individual requiring minimal direction from Management

What’s In It for You

Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 19th amongst India’s Best Workplaces and 4th Among Asia’s Best Workplaces by Great Place to Work Institute® . Hilti India has also been recognized as one the Best Workplaces for Women and Best Workplaces for Millennials in 2024 by GPTW®

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.