Bartender

Purchaseyourfreedom; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Accor in Mumbai, India, seeks a dynamic Bartender to join our team. You will craft cocktails and non-alcoholic drinks, deliver exceptional service, and work in a fast-paced, vibrant environment.

Responsibilities include guest engagement, order taking, and maintaining bar cleanliness and stock. Flexibility for evenings and weekends is required; bartending certification is preferred.

Qualifications

• Proficiency in English (reading, writing, and oral).
• Proven bartending experience or related hospitality field.
• Strong knowledge of cocktails, spirits, mixers, and trends.
• Excellent customer service and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Cash handling and basic POS experience.
• Knowledge of Mumbai alcohol regulations.
• Flexible hours including evenings and weekends.

Responsibilities

• Mix and serve alcoholic and non-alcoholic drinks per recipes and preferences.
• Prepare drinks with correct glassware, garnishes, and presentation.
• Maintain knowledge of drinks, trends, and offerings for informed recommendations.
• Greet customers warmly and provide professional, attentive service.
• Take orders, serve promptly, and maintain high quality.
• Ensure legal drinking age compliance and handle payments accurately.
• Balance cash drawers and report discrepancies.
• Keep bar area clean, stocked, and organized.
• Assist with bar setup/breakdown for events and promotions.
• Upsell premium drinks and specials to enhance guest experience.

Skills

English proficiency

Bartending experience

Customer service

Multitasking

Cash handling

Team player

Problem solving

Cocktail knowledge

Evening/weekend flexibility

Education

Bartending certification

Tools

POS systems

Job description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

We are seeking a dynamic and talented Bartender to join our team in Mumbai, India. As a Bartender, you will be the face of our bar, delivering exceptional service while crafting expertly prepared beverages in a fast-paced, vibrant environment. You will combine your passion for mixology with outstanding customer service to create memorable experiences for our guests. This role offers the opportunity to showcase your skills, creativity, and professionalism while working collaboratively with a supportive team dedicated to excellence.

• Mix and serve alcoholic and non-alcoholic drinks according to established recipes, customer preferences, and current trends
• Prepare drinks with precision, ensuring they are served in appropriate glassware with proper garnishes and presentation
• Maintain comprehensive knowledge of drink recipes, cocktail trends, spirits, and beverage offerings to provide informed recommendations
• Greet customers warmly and engage with them in a friendly, professional, and attentive manner
• Take drink and food orders efficiently and serve them promptly while maintaining high-quality standards
• Address customer concerns and resolve issues courteously and professionally, ensuring guest satisfaction
• Verify customer identification to confirm legal drinking age and ensure compliance with local alcohol service laws and regulations
• Monitor and manage bar tabs accurately, process payments via cash and credit card transactions, and handle tips responsibly
• Balance cash drawers at the end of each shift and report any discrepancies to management
• Maintain a clean, organized, and well-stocked bar area at all times
• Restock supplies including alcohol, mixers, garnishes, and glassware while monitoring inventory levels
• Ensure all beverages are served responsibly in accordance with local laws and company policies
• Refuse service to customers who appear intoxicated or disruptive, maintaining a safe and welcoming environment
• Follow all health, safety, and sanitation protocols for food and beverage handling
• Assist with bar setup and breakdown for special events, private parties, and promotional activities
• Participate in upselling initiatives by recommending premium drinks and special offerings to enhance guest experience
• Collaborate with team members to support overall restaurant and bar operations

Qualifications

• Proficiency in English (reading, writing, and oral communication)
• Proven experience in bartending or a related hospitality field (preferred)
• Strong knowledge of cocktail recipes, spirits, mixers, and current beverage trends
• Excellent customer service and interpersonal skills with the ability to engage diverse clientele
• Demonstrated ability to multitask effectively in a fast-paced, high-pressure environment while maintaining focus on customer service
• Strong attention to detail and organizational skills
• Proficiency in cash handling, payment processing, and basic POS (Point of Sale) systems
• Knowledge of responsible alcohol service practices and local Mumbai alcohol regulations
• Ability to work flexible hours, including evenings, weekends, and holidays as required
• Physical stamina to stand for extended periods and perform repetitive tasks
• Problem-solving skills and the ability to handle difficult situations with professionalism and empathy
• Team player mentality with strong collaborative and communication abilities
• Commitment to maintaining health, safety, and sanitation standards
• Ability to work independently while contributing to a cohesive team environment
• Bartending certification or responsible alcohol service certification (preferred)