Banner Consultant

Tata Consultancy Services; Delhi; On-site; INR 150,000 - 210,000; Full time

Job summary

Tata Consultancy Services in Pan India is seeking a seasoned consultant for Banner Student implementations, capable of leading client teams and guiding successful configurations. You will work with colleges and universities to adopt industry best practices, deliver guided onboarding, and provide change management advice while aligning solutions with business needs.

The role requires strong communication, training experience, and the ability to manage multiple projects within a large, experienced

Qualifications

• Experience in Student Registration or Student Services.
• Experience in training or consulting contexts.
• Must be able to explain solutions to diverse customers and enable effective use of applications.
• Strong written and verbal communication skills with training experience.
• Disciplined self-starter able to manage multiple projects and meet deadlines.
• Collaborative, proactive team contributor in a large, experienced group.
• Experience with Banner Student Information System is beneficial.

Responsibilities

• Lead and influence client teams for Banner Student implementations.
• Advise on industry best practices and align configurations with business needs.
• Support customers modernizing from existing SIS processes to Banner Student through guided onboarding.
• Perform and document business process reviews and requirements analysis.
• Gather requirements, discuss adoption of practices, and brief the implementation team.
• Collaborate with clients to derive maximum value from Banner Student within the Ellucian SaaS Platform.
• Contribute to continuous improvement of consulting delivery and knowledge sharing.
• Participate in cross-departmental initiatives as required.

Skills

Banner Student

Client facing consulting

Teaching and training

Business process analysis

Change management

Requirements gathering

Tools

Banner Student

Training delivery platforms

Job description

Location: Pan India

Experience: 4-6 years

• Act as a key contributor to our Banner Student implementations, able to lead and influence client teams at all levels.
• Provide advice and guidance on industry best practices and recommended practices for implementing Banner Student in the US and abroad, working with leadership and staff in colleges and universities to ensure the Banner Student solution is implemented & configured to best align to industry best practices and business needs.
• Support customers as they modernize from their existing student information systems or processes, applications, and procedures to Banner Student processes through guided onboarding efforts and ongoing consulting.
• Provide change management advice as appropriate. Perform and document business process review and analysis of client business requirements.
• Gather and document business requirements, discuss adoption of recommended practices, and brief the implementation team on requirements.
• Work collaboratively with clients to derive maximum value from the Banner Student solution, in conjunction with the rest of the Ellucian SaaS Platform.
• Collaborate with existing Student consulting resources to support continuous improvement of the consulting practice: refine delivery and engagement materials, facilitate team-wide or group presentations and knowledge-sharing activities, and participate in other team activities that drive continuous improvement of the delivery of Student services.
• Take an active role in identifying, communicating, and advancing internal process improvement suggestions/initiatives.
• Participate in Ellucian company-wide cross-departmental initiatives as required.

Responsibilities

• Demonstrated experience working in field of Student Registration and/or Student Services. Role(s) in a Student Services field should have general understanding of higher education standards and practices.
• Demonstrated experience working in a training or consulting context (assisted in team trainings, system implementation, or other collaborative learning/teaching experience).
• Must have the ability to explain solutions to diverse customers, and ensure they are able to use applications and functionality effectively to accomplish their work.
• This position requires enthusiasm and energy; willingness to learn and adapt quickly; excellent written and verbal communication skills; and previous experience conducting training sessions.
• The successful candidate must be a disciplined self-starter, able to work on multiple projects concurrently, and must be able to meet or exceed deadlines for customer and internal deliverables.
• The successful candidate must also be able to collaborate effectively and willingly and must be an engaged and interactive member of a large and very experienced team.
• Proven ability to use appropriate skills in the areas of; project coordination, multi-tasking, prioritization of demands, conflict management, decision making tools & techniques, group discussion, training, facilitation, decision-making, communication, and time management.
• Demonstrated experience in consulting and/or training and development; system implementation, and requirements gathering is beneficial.
• Excellent interpersonal, presentation, and communication skills.
• Proven ability to work independently or as part of a team.
• Experience with the Banner Student Information System is beneficial