Banking Customer Service Executive | Navi Mumbai | Only Exp

Credicus Business Services Pvt Ltd; Navi Mumbai; On-site; INR 325,000 - 389,000; Full time

Job summary

Credicus Business Services Pvt Ltd in Navi Mumbai is seeking a customer service professional for Voice Inbound, Email, and Chat support in a banking/BPO environment. The role requires Graduation and 12 months of experience. The candidate should have Versant 5 communication skills and a customer‑oriented mindset.

Shifts are from 9:30 AM to 6:30 PM with Sundays off, located in Turbhe, Navi Mumbai, offering up to 32K CTC. Graduation is mandatory and prior experience in banking/BPO is preferred.

Qualifications

• Minimum 12 months of experience in customer service Banking/BPO.
• Graduation is a must.
• Versant 5 communication skills required.

Responsibilities

• Handle customer inquiries via voice, email and chat in a banking/BPO context.
• Provide accurate information and guidance to customers.
• Maintain high-quality service and achieve process targets.

Skills

Versant 5 communication skills

Education

Graduation

Job description

Process

Process:-

Location

Turbhe, Navi Mumbai

Role

Voice Inbound / Email / Chat

Requirements

Minimum 12 Months of experience in customer service Banking/ BPO

Graduation is a must Versant 5 communication skills required

Salary

Up to 32K CTC

Shifts

9.30 AM to 6.30 PM

Weekly off

Sunday

Interview Process

1. HR Round
2. Operations Round (Face-to-Face)
3. Aptitude Test
4. Client Interview (Face-to-Face) : Unity Small Finance Requirements

Requirements

• Minimum 12 Months of experience in customer service Banking/ BPO
• Graduation is a must
• Versant 5 communication skills required
• Salary: Up to 32K CTC