Banking And Business Analyst

PwC India; Mumbai; Hybrid; INR 2,400,000 - 3,600,000; Full time

Job summary

PwC India is seeking a Manager – Banking Business Analytics in Mumbai with 7–14 years of experience to lead customer, portfolio, and collections analytics. You will design analytics solutions for cross-sell, retention, and risk management, and mentor junior team members across assets, liabilities, cards, and digital banking.

The role emphasizes predictive modeling, scorecard development, KPI definition, and ROI measurement within a consulting framework, delivering impactful insights to financial

Qualifications

• Strong understanding of Retail Banking, Cards, Lending, and Collections.
• Experience in Cross-Sell, Upsell, Churn, Fraud, Collections, Campaign Analytics, and CLM.
• Hands-on exposure to predictive modeling and machine learning techniques.
• Strong SQL and data analysis capabilities.
• Experience in business case development and stakeholder engagement.

Responsibilities

• Design analytics solutions for cross-sell, upsell, propensity, next-best-offer, and customer segmentation.
• Design customer 360 and personalization initiatives.
• Build collections prioritization and recovery optimization models.
• Design early warning systems and delinquency prediction models.
• Support portfolio monitoring and risk analytics.
• Design application scorecards, behavioral scorecards, collection scorecards, and response models.
• Support model monitoring, calibration, and validation activities.
• Translate business problems into analytical use cases.
• Define KPIs, dashboards, and reporting frameworks.
• Perform impact assessment and ROI measurement.
• Engage with business stakeholders across Assets, Liabilities, Cards, Digital Banking, and Collections.
• Manage analytics workstreams and mentor junior team members.

Skills

Retail Banking knowledge

Cross-sell & upsell

Churn & Fraud analytics

Predictive modeling & ML

SQL & data analysis

Stakeholder engagement

Education

B.E./B.Tech or related

Statistics/Mathematics/Economics

MBA preferred

Tools

SAS

Python

R

SQL

Spark

Databricks

Power BI

Tableau

Job description

Manager Banking Business Analytics

Experience:7-14 Years

Location:Mumbai

Role Overview

We are looking for a Banking Analytics Consultant with deep expertise in customer analytics, portfolio analytics, collections analytics, campaign management, and scorecard development. The candidate will help financial institutions leverage data to drive customer acquisition, retention, cross-sell, upsell, collections effectiveness, and profitability.

Key Responsibilities

Customer & Marketing Analytics

• Design analytics solutions for cross-sell, upsell, propensity, next-best-offer, and customer segmentation.
• Design customer 360 and personalization initiatives.

Risk & Collections Analytics

• Build collections prioritization and recovery optimization models.
• Design early warning systems and delinquency prediction models.
• Support portfolio monitoring and risk analytics.

Model Development & Scorecards

• Design application scorecards, behavioral scorecards, collection scorecards, and response models.
• Support model monitoring, calibration, and validation activities.

Analytics Consulting

• Translate business problems into analytical use cases.
• Define KPIs, dashboards, and reporting frameworks.
• Perform impact assessment and ROI measurement.

Delivery & Stakeholder Management

• Engage with business stakeholders across Assets, Liabilities, Cards, Digital Banking, and Collections.
• Manage analytics workstreams and mentor junior team members.

Required Skills

• Strong understanding of Retail Banking, Cards, Lending, and Collections.
• Experience in Cross-Sell, Upsell, Churn, Fraud, Collections, Campaign Analytics, and CLM.
• Hands-on exposure to predictive modeling and machine learning techniques.
• Strong SQL and data analysis capabilities.
• Experience in business case development and stakeholder engagement.

Preferred Technologies

• SAS, Python, R
• SQL, Spark
• Databricks
• Power BI, Tableau

Key Competencies

• Analytical problem solving
• Business consulting
• Storytelling with data
• Stakeholder management
• Team leadership

Educational Qualification

• B.E./B.Tech, Statistics, Mathematics, Economics

.MBA preferred