Badging Officer

Pinkerton; New Delhi; On-site; INR 500,000 - 600,000; Full time

Job summary

Pinkerton seeks a Badging Officer to manage physical identity access cards and monitor site access across corporate offices in the Delhi region. You will ensure policy compliance and work with staff, contractors and vendors to deliver reliable access control.

Two years' experience in access controls (Lenel preferred), badging operations and customer service is required. Proficiency with MS Office and security software helps coordinate inventory and respond to requests.

Qualifications

• Two years of experience in access controls, badging operations and customer service.
• Attention to detail and strong communication skills are essential.

Responsibilities

• Represent Pinkerton’s values of integrity, vigilance, and excellence.
• Ensure local and regional badge operations comply with global badge policy.
• Monitor badge and access applications and meet SLA commitments.
• Input to Site Setup Matrix for new and existing offices.
• Coordinate with global team on area access requests via RightCrowd.
• Serve as contact with CSBO for badge operations support.
• Maintain badge inventory and records across offices.
• Perform other badge and physical identity duties as assigned.

Skills

Access control management

Badging operations

Customer service

Tools

Lenel

Microsoft Office

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to joinour family of industry subject matter experts.

The Badging Officer, assigned to one of Pinkerton's largest global clients, will be responsible for the process management of physical identify access cards creation and maintenance as well as the monitoring of the access control program for corporate sites within the identified geography. The Officer partners closely with local management, employees, contractors, and vendors in those locations to successfully deliver achieve deliverables.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy.
• Monitor all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems and ensure that the Service Level Agreement (SLA) and commitments to internal customers are met.
• Provide input to the Site Setup Matrix for new and existing corporate office projects.
• Monitor RightCrowd system working statuses and coordinate with global team for area access requests.
• Serve as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations.
• Ensure proper maintenance of badging inventory and records across assigned corporate offices
• Perform other badge and physical identity area access management related duties as assigned by the line manager.
• All other duties, as assigned.

Qualifications

At least two years of experience in management of access controls (Lenel preferred), badging operations, security platforms, and customer service.Competencies:

• Ableto adapt to a fast paced, high demand and dynamic work environment.
• High degree of technical knowledge.
• Attention to detail and accuracy.
• Organizational skills.
• Responsive and responsible attitude.
• Effective written and verbal communication skills.
• Client orientated and results driven.
• Able to resolve customer issues in a timely manner through alternative solutions or group problem solving approach.
• Ableto multi-task and deep-dive as needed.
• Computer skills, Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.