Azure L2 Engineer (IaaS + M365)

AW Infrasec Solution; Faridabad; Hybrid; INR 1,200,000 - 1,700,000; Full time

Job summary

AW InfraSec is seeking an Azure L2 Engineer to manage and improve client Azure IaaS environments, with hands-on Microsoft 365 administration. You will handle escalated incidents from L1 and own service requests end to end, collaborating with senior engineers on migrations, builds and security hardening.

Join a small, senior team delivering a range of deployments for international clients; work in a hybrid model with office days in Faridabad and remote work, including rotation across India.

Qualifications

• 1.5+ years hands-on in Azure IaaS and strong compute, networking, storage, backup and monitoring.
• Experience with MSP environments and ticket-driven SLAs.
• Solid Windows Server and AD fundamentals; proficient PowerShell scripting.

Responsibilities

• Deploy, configure and manage Azure VMs, scale sets, disks and availability sets.
• Build and support Azure networking (VNets, NSGs, VPN Gateway, peering, Azure Firewall).
• Manage backups, site recovery, monitoring, alerting and cost optimization.
• Administer Entra ID, Exchange Online, SharePoint/Teams, and Intune basics.
• Handle L2 incidents, SLAs, on-call rotations and client documentation.

Skills

Azure IaaS

PowerShell

Microsoft 365

Windows Server

Active Directory

Networking basics

MSP experience

English communication

Tools

Autotask

ConnectWise

Continuum

Azure Migrate

ARM/Bicep

Job description

About AW InfraSec

AW InfraSec is a Microsoft Solutions Partner and Microsoft-focused MSP/MSSP serving clients across the UK, Ireland, the US and India. We deliver Azure infrastructure, Microsoft 365, Sentinel/SOC, penetration testing, compliance (ISO 27001, Cyber Essentials, CERT-In) and fractional CISO services. Our engineers work directly on client environments, so you will see a wide variety of real-world infrastructure from day one.

Role Summary

We are looking for an Azure L2 Engineer to manage, support and improve client Azure IaaS environments, with hands‑on Microsoft 365 administration. You will handle escalated incidents from L1, own service requests end to end, and work with senior engineers on projects such as migrations, builds and security hardening.

Key Responsibilities

Azure IaaS

• Deploy, configure and manage Azure Virtual Machines, VM Scale Sets, managed disks and availability sets/zones
• Build and support Azure networking: VNets, subnets, NSGs, route tables, VPN Gateway (site-to-site / point-to-site), peering, Azure Firewall and load balancers
• Manage Azure Backup, Recovery Services vaults and Azure Site Recovery; run restore and DR tests
• Monitor workloads with Azure Monitor, Log Analytics and alerts; troubleshoot performance and availability issues
• Manage storage accounts, file shares and access (RBAC, SAS, private endpoints)
• Apply patching, update management and VM hardening in line with security baselines
• Support cost optimisation: right-sizing, reservations, shutting down idle resources and tagging hygiene
• Assist with on-prem to Azure migrations (Azure Migrate) and hybrid connectivity

Microsoft 365 & Identity

• Administer Entra ID: users, groups, licensing, Conditional Access, MFA and SSPR
• Support Exchange Online: mailboxes, shared mailboxes, mail flow rules, connectors and message trace
• Manage SharePoint Online, OneDrive and Teams settings and permissions
• Support Intune device enrolment, compliance and configuration policies (basic level)
• Investigate and remediate common security alerts in Defender / M365 Security Centre

Operations & Support

• Resolve L2 incidents and service requests within SLA in Autotask; elevate to L3 with clear notes when needed
• Respond to RMM alerts (ConnectWise/Continuum) for client on-prem and hybrid servers (Windows Server, AD, DNS, DHCP, GPO)
• Write and maintain runbooks, KB articles and client documentation
• Automate repetitive tasks with PowerShell (Az and Microsoft Graph modules)
• Join scheduled on-call rotation and communicate directly with client IT contacts

Required Skills & Experience

• 23 years in an IT infrastructure role, with at least 1.5 years hands‑on in Azure IaaS
• Strong understanding of Azure compute, networking, storage, backup and monitoring
• Working knowledge of Microsoft 365 administration (Entra ID, Exchange Online, Teams/SharePoint)
• Good Windows Server and Active Directory fundamentals (AD DS, DNS, DHCP, GPO)
• PowerShell scripting for day‑to‑day admin tasks
• Understanding of networking basics: TCP/IP, subnetting, DNS, VPN, firewalls
• Experience working in a ticket‑driven environment with SLAs (MSP experience preferred)
• Clear written and spoken English for direct communication with UK/US clients

Good to Have

• Certifications: AZ-104 (Azure Administrator) – strongly preferred; MS-102, AZ-900, SC-300 a plus
• Exposure to ARM/Bicep or Terraform
• Experience with Azure Virtual Desktop (AVD)
• Familiarity with Microsoft Sentinel or Defender for Cloud
• Experience with Autotask, ConnectWise/Continuum RMM or similar PSA/RMM tools

Shift & Work Model

• Hybrid: a mix of office days in Faridabad and remote working, as per team roster
• Rotational shifts covering India, UK and US business hours; rosters are published in advance
• Participation in on‑call rotation for priority incidents, with compensatory off / allowance as per company policy
• Candidates must be comfortable working night shifts on rotation

What We Offer

• Hands‑on exposure to multiple international client environments
• Microsoft certification support (exam fees for approved certifications)
• Clear growth path to L3 / Cloud Engineer / Cloud Architect roles
• Shift allowance and on‑call compensation
• Small, senior team – direct learning from experienced architects