AVP, Acquisition Fraud Strategy (L10)

Job Description:

Role Title: AVP, Acquisition Fraud Strategy (L10)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work.

• Synchrony celebrates ~51% women talent.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities for all to take up leadership roles.

Organizational Overview:

The Credit Team makes decisions on credit actions across the lifecycle of a customer – from acquisition to account management to collections and recovery. We work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision.

Role Summary/Purpose:

The AVP, Acquisition Fraud Strategy will work on acquisitions strategy development efforts addressing identity fraud risks. In this role, you will provide analytical insights, support, and recommendations for acquisitions fraud strategies, initiatives, and projects. You will work with colleagues in Acquisition Fraud Strategy and cross-functionally to ensure risk strategies are performing as expected.

Key Responsibilities:

• Optimize existing strategies and develop new acquisition fraud strategies that minimize both Synchrony’s and the retailers’ risk, while continuing to grow the portfolio.

• Make recommendations for tactical and strategic action plans for execution within Credit and other functional areas as needed.

• Support acquisitions fraud strategy initiatives as well as enhancement projects using latest techniques.

• Facilitate and install fraud monitoring and tracking systems designed to quantify the differences in effectiveness of alternative fraud strategies.

• Drive enhanced strategies, using champion/challenger learnings to manage fraud exposure while helping drive growth.

• Aim to develop a working relationship with the portfolio credit team to ensure consistency in business plans.

• Leverage and incorporate breadth of portfolio acquisitions fraud management experience into value-added best practices.

• Complete required strategy documentation and meet audit standards.

• Work closely with the implementation team to ensure strategy is implemented correctly through pre and post-implementation validation.

• Support new client onboarding, evaluate and provide recommendations on new tools and processes.

• Coordinate and communicate frequently with cross-functional team members.

• Provide support to other team members and meet assigned deadlines.

• Perform other duties and/or special projects as assigned.

Required Skills/Knowledge:

• Bachelor's degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 4+ years in building analytically derived strategies within Credit, Marketing, Risk, or Collections in Financial services, or in lieu of a degree 6+ years of relevant experience in an analytical/quantitative role related to consumer lending.

• 2+ years of experience working with statistical tools such as SAS, Python, Tableau.

• 2+ years of experience in retail, business, installment loans, or private label credit.

• Expert level proficiency with Excel.

• Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues.

Desired Skills/Knowledge:

• Strong communications and demonstrated problem-solving skills & attention to detail.

• Experience operating at a strategic level as part of a cross-functional team.

• Use of advanced technical & analytical competencies in driving effective strategic goals.

• Ability to multitask and perform in a fast-paced environment.

• Experience with SynApps and Edison platform a plus.

• Experience with CDCI, PDR, and CLBP2 database a plus.

• Proven ability to successfully manage and implement projects on time & on budget.

• Proven ability to communicate with all levels of employees, management, and clients.

Eligibility Criteria:

Bachelor's degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics, Statistics, Engineering) with minimum 4+ years in building analytically derived strategies within Credit, Marketing, Risk, or Collections in Financial services, or in lieu of a degree 6+ years of relevant experience in an analytical/quantitative role related to consumer lending.

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time. This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying.

• Inform your manager and HRM before applying for any role on Workday.

• Ensure that your professional profile is updated and it is mandatory to upload your updated resume (Word or PDF format).

• Must not be under any corrective action plan.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L08+ Employees can apply.

Grade/Level: 10

Job Family Group: Credit