Automation Program Lead

OpsEdge AI, Pvt. Ltd.; India; Hybrid; INR 2,800,000 - 4,200,000; Full time

Benefits offered by this job

Private medical insurance

Hybrid-first office Bengaluru

Learning stipend for certifications

Job summary

OpsEdge AI, Pvt. Ltd. in Bengaluru is seeking a senior program manager to scope and deliver automation roadmaps for enterprise clients while leading cross-functional squads.

You will translate goals into concrete initiatives, run discovery workshops with CXO stakeholders, and craft execution plans with milestones and owners. You will partner with engineering to mature tooling and coach client teams on change management and day-two operations. Travel within India is expected.

Qualifications

• 7+ years in consulting, enterprise automation, or program management.
• Hands-on experience with workflow tools and data wrangling.
• Strong communication skills and comfort engaging executive stakeholders.
• Ability to travel to client sites across India when required.
• Private medical insurance for you and your family.

Responsibilities

• Scope and deliver automation roadmaps for Opsedge enterprise customers while leading cross-functional squads.
• Translate ambiguous business goals into structured automation initiatives.
• Lead discovery workshops with CXO stakeholders and ground operators.
• Create execution plans with milestones, owners, and success metrics.
• Partner with product engineers to mature internal tooling required for deployments.
• Coach customer teams on change management and day-two operations.

Job description

Opsedge partners with India's most ambitious enterprises to design, deploy, and scale reasoning-first AI agents across operations, finance, and customer success.

About the Role

Scope and deliver automation roadmaps for Opsedge enterprise customers while leading cross-functional squads.

• Translate ambiguous business goals into structured automation initiatives.
• Lead discovery workshops with CXO stakeholders and ground operators.
• Create execution plans with milestones, owners, and success metrics.
• Partner with product engineers to mature internal tooling required for deployments.
• Coach customer teams on change management and day-two operations.

Who You Are

• 7+ years in consulting, enterprise automation, or program management.
• Hands-on experience with workflow tools and data wrangling.
• Strong communication skills and comfort engaging executive stakeholders.
• Ability to travel to client sites across India when required.
• Private medical insurance for you and your family.
• Hybrid-first office in Bengaluru with monthly travel support.
• Learning stipend for certifications or conferences.

Interview Process

• Intro chat with recruiting partner (30 min).
• Case discussion with Deployments lead (60 min).
• Live collaboration session with the cross-functional squad (75 min).
• Founder conversation and offer discussion.