AUTOMATION LEAD L1

Wipro; Maharashtra; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Wipro is seeking an experienced Automation Lead in Maharashtra, India, to steer automation initiatives across strategic accounts within a business unit. You will define roadmaps, drive maturity, and align customer expectations with Wipro’s automation capabilities to deliver ROI and improved engagement.

The role requires 5-8 years of hands-on automation experience, leadership in cross-functional teams, and a proven ability to manage complex programmes from requirements through rollout.

Qualifications

• 5-8 years of hands-on experience in test automation.
• Leadership in automation initiatives across strategic accounts in a BU.

Responsibilities

• Lead automation roadmaps and strategies for various BUs.
• Drive automation maturity and ROI for accounts.
• Ensure architecture, software and infrastructure support for automation.
• Review project status and resolve escalations in operations.

Skills

Test Automation

Job description

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement.

Job description

Role Purpose

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement.

Do

1. Lead automation roadmaps and strategies for various BUs

• Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
• Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
• Drive automation maturity in the shortlisted accounts to the next level
• Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer
• Ensure contractual commitments for a particular project are met by understanding the scope and requirements
• Ensure the desired software and infrastructures are implemented required for automation
• Ensure scalable standards of dashboard and process support system for active automation monitoring
• Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
• Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
• Come up with solution of the problems regarding automation persistent in development unit
• Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
• Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
• Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
• Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
• Receive feedback from the customers and align resources internally to close all the gaps

Deliver

No. Performance Parameter Measure1.Client EngagementCSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)2.BOT implementationWork done by the bots for platform/non platform accounts, No. of platform accounts per DU

Mandatory Skills: Test Automation.

Experience: 5-8 Years.

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