AUTOMATION LEAD L1

Wipro; Bengaluru; On-site; INR 2,200,000 - 3,400,000; Full time

Job summary

Wipro Bengaluru is seeking an experienced Automation Lead to drive automation initiatives across strategic accounts within a BU, strengthening client engagement and delivering measurable ROI.

You will lead roadmaps, align requirements with delivery teams, and ensure scalable dashboards and infrastructure for ongoing automation monitoring while upholding contractual commitments and governance.

Qualifications

• 5–8 years of experience in automation and software testing.
• Proficiency in FullStack SDET and automation frameworks.
• Strong client engagement and collaboration with delivery teams.

Responsibilities

• Lead automation roadmaps and strategies for multiple BUs.
• Understand requirements to automate accounts in BUs.
• Shortlist accounts by size and maturity.
• Drive automation maturity in shortlisted accounts.
• Present Wipro's automation capability to clients to demonstrate ROI.
• Ensure contractual commitments are met by confirming scope and requirements.
• Implement required software and infrastructure for automation.
• Create scalable dashboards and process support systems for automation monitoring.
• Develop and review Account Automation Plans with partners and delivery teams.
• Review progress and resolve escalations in operations, production, or quality.
• Address automation issues in development units.
• Manage access control to protect sensitive project information.
• Periodically review project status against plan and ensure rollout.
• Identify capability gaps by reviewing upcoming automation trends.
• Maintain customer relationships and maximize references for continuity.
• Receive customer feedback and align internal resources to close gaps.

Skills

FullStack SDET

Job description

Job description

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement

Role Purpose

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement

Do

1. Lead automation roadmaps and strategies for various BUs

• Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
• Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
• Drive automation maturity in the shortlisted accounts to the next level
• Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer
• Ensure contractual commitments for a particular project are met by understanding the scope and requirements
• Ensure the desired software and infrastructures are implemented required for automation
• Ensure scalable standards of dashboard and process support system for active automation monitoring
• Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
• Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
• Come up with solution of the problems regarding automation persistent in development unit
• Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
• Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
• Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
• Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
• Receive feedback from the customers and align resources internally to close all the gaps

Deliver

No. Performance Parameter Measure

1.Client EngagementCSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)2.BOT implementationWork done by the bots for platform/non platform accounts, No. of platform accounts per DU

Mandatory Skills: FullStack SDET
.

Experience: 5-8 Years
.

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