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Wipro Limited in Coimbatore invites an Automation Lead L1 to shape automation roadmaps for strategic accounts. You will drive maturity, align customers with Wipro's automation capabilities, and ensure projects meet scope and delivery timelines.
The role requires 5–8 years of infrastructure automation experience and a proven ability to manage complex automation initiatives in a BU, delivering measurable ROI for clients.
AUTOMATION LEAD L1
City: Coimbatore State/Province: Tamil Nadu
11/9/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement
1. Lead automation roadmaps and strategies for various BUsEnsure complete understanding of requirements needed to implement automation of various accounts in BUsDo shortlisting of accounts depending upon the size of account and their ability to accommodate maturityDrive automation maturity in the shortlisted accounts to the next levelAlign the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customerEnsure contractual commitments for a particular project are met by understanding the scope and requirementsEnsure the desired software and infrastructures are implemented required for automationEnsure scalable standards of dashboard and process support system for active automation monitoringDevelop and review the Account Automation Plans for each account in consultation with the account partners and delivery teamsReview the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenanceCome up with solution of the problems regarding automation persistent in development unitManage the appropriate level of access control to protect export controlled, proprietary, and sensitive project informationPeriodically review the project status completion vis-a vis the project plan and ensure successful roll outReview the upcoming automation trends, technologies and ways of working and identify the capability gap within the teamResponsible to maintain customer relationships and derive maximum customer references to ensure business continuityReceive feedback from the customers and align resources internally to close all the gapsDeliverNo.Performance Parameter Measure Client EngagementCSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)BOT implementationWork done by the bots for platform/non platform accounts, No. of platform accounts per DUM
Mandatory Skills: Infrastructure Automation .Experience: 5-8 Years
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.
Wipro provides equal opportunities to all and values diversity.