AUTOMATION LEAD L1

Wipro; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Wipro in Bengaluru, Karnataka is seeking a seasoned automation lead to drive automation initiatives across strategic accounts. You will lead roadmaps, align requirements, and ensure the right software and infrastructure are in place to deliver scalable automation solutions.

With 5–8 years of experience in test automation, you will manage account plans with delivery teams, monitor progress, resolve escalations, protect sensitive data, and shape future automation trends while strengthening

Qualifications

• Mandatory skills: Test Automation.

Responsibilities

• Lead automation roadmaps and strategies for various BUs.
• Shortlist accounts by size and maturity to implement automation.
• Drive automation maturity in shortlisted accounts to the next level.
• Align customers by showcasing Wipro's capability to drive automation and ROI.
• Ensure contractual commitments for a project are met by understanding scope and requirements.
• Ensure the required software and infrastructures are implemented for automation.
• Maintain scalable dashboards and process support system for active automation monitoring.
• Develop and review Account Automation Plans with account partners and delivery teams.
• Review automation projects on progress and resolve escalations related to operations, production, quality control, schedules and maintenance.
• Provide solutions for automation issues in development.
• Manage access controls to protect sensitive project information.
• Periodically review project status vs plan to ensure rollout.
• Review upcoming automation trends and capability gaps within the team.
• Maintain customer relationships and derive references for business continuity.
• Receive feedback from customers and align resources to close gaps.
• Deliverables include Client Engagement CSAT and BOT implementations

Skills

Test Automation

Job description

Job description

Role Purpose

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement

Do

1. Lead automation roadmaps and strategies for various BUs

• Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
• Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
• Drive automation maturity in the shortlisted accounts to the next level
• Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer
• Ensure contractual commitments for a particular project are met by understanding the scope and requirements
• Ensure the desired software and infrastructures are implemented required for automation
• Ensure scalable standards of dashboard and process support system for active automation monitoring
• Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
• Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
• Come up with solution of the problems regarding automation persistent in development unit
• Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
• Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
• Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
• Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
• Receive feedback from the customers and align resources internally to close all the gaps

Deliver

• 1.Client EngagementCSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)
• 2.BOT implementationWork done by the bots for platform/non platform accounts, No. of platform accounts per DU

Mandatory Skills: Test Automation
.

Experience: 5-8 Years
.

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