Automation Engineer

Crimson Education; India; On-site; INR 4,694,835 - 7,511,736; Full time

Benefits offered by this job

Individual training budget of $1000 per year

Flexible working environment

Support from a psychologist on staff

Job summary

A leading education consultancy in India is seeking a skilled engineer to build and maintain a sophisticated ecosystem of internal tools and integrations. You will play a crucial role in the company's global growth by automating routine tasks and enhancing existing features. The ideal candidate will have over 2 years of coding experience, familiarity with LLM APIs, and a knack for problem-solving. Enjoy a flexible environment, unlimited training budget, and opportunities for internal promotions.

Qualifications

• 2+ years of experience in coding and custom engineering.
• Experience with LLM APIs and structured outputs.
• Ability to follow established coding patterns and perform peer reviews.

Responsibilities

• Build and deploy features that internal teams rely on.
• Maintain and improve AI-powered systems.
• Automate routine manual tasks by integrating systems.

Skills

Custom engineering (scripts, APIs, SQL)

Working with LLM APIs

Clear written communication

Self-directed problem-solving

Tools

Supabase

PostgreSQL

OpenAI API

Git/GitHub

Job description

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.

Crimson is the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer‑reviewed publication or conference presentation
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards
• Capstone project mentors who help students design and scale leadership initiatives with real‑world impact, measurable outcomes, and credible external validation

We’re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.

The Role

Crimson runs on a sprawling ecosystem of internal tools, automations, and integrations: AI‑powered phone call analysis informs salespeople and suggests what to sell, automated pipelines raise Finance invoices directly from signed Pandadoc contracts, Slack workflows inform tutor allocation algorithms on the Crimson App, and more. Your work is to directly build and maintain this ecosystem, and is the engine for our global growth: you’ll impact Sales, Finance, and Service Delivery teams across 28 markets.

You’ll report to the Lead Automation Engineer and work with significant autonomy on scoped projects. The core architecture and patterns are established – your job is to build within them, quickly and cleanly. You’ll receive structured project briefs and own the implementation and execution of features. You’re expected to identify gaps, ask the right questions, and flag ambiguity early – not wait for a perfect spec.

Reporting to

Lead Automation Engineer

What are the main responsibilities for this role?

Ship Features People Actually Use: Build and deploy features that internal teams and end users rely on daily. You’ll work from detailed implementation plans, ship within an established codebase, and put everything through code review. Success isn’t "it works" – it’s "they use it." We expect and encourage you to use AI tools to accelerate your work.

Extend AI-Powered Systems: Maintain and improve features like chat copilots, recommendation engines, transcript intelligence, and document generation. This means writing edge functions, refining prompts, adjusting extraction schemas, and debugging output quality – not building models from scratch.

Build Integrations & Replace Manual Work: Connect and maintain integrations across Crimson’s systems. The target platforms vary (Salesforce, NetSuite, Slack, PandaDoc, etc.) but the pattern is consistent: APIs, webhooks, and data transforms. You will be given a wide selection of routine manual tasks, and will automate them with any appropriate tools at our disposal.

A recent example: An automated pipeline that parses legal PandaDoc contracts with AI, combines with sales data from Salesforce, raises Finance invoices in NetSuite, and notifies staff on Slack.

What You’ll Work With

• Backend: Supabase Edge Functions (Deno, TypeScript)
• Database: PostgreSQL with pgvector, JSONB, Snowflake
• AI: OpenAI API (GPT, Whisper), prompt engineering, tool calling
• Integrations: Salesforce, Slack (Bolt), AWS Lambda, NetSuite, and others
• Tools: Git/GitHub, Metabase (reporting)

What skills and experience are required?

2+ Years Shipping Code: This is a code‑first role. While we use automation platforms like n8n, you are expected to solve problems through custom engineering (scripts, APIs, and SQL) rather than relying on standard no‑code connectors. You can write an edge function, query a database, and wire an integration. Personal projects and AI‑assisted development count – we care about output, not pedigree.

LLM Familiarity: You’ve worked with LLM APIs and understand prompts, tokens, and structured outputs. You know the difference between what AI should handle and what deterministic code should handle.

Builds Within Systems: You follow established patterns, test edge cases before calling anything "shipped," and treat code reviews as a collaborative opportunity to level up – not a gate to get past. Nothing hits production without a peer review.

Self‑Directed Problem Solver: You don’t just write code and hand it off. When something needs figuring out – whether that’s syncing with cross‑functional stakeholders, debugging a Salesforce integration, or tracking down why a pipeline output drifted – you gather context, reach out to the right people, and drive it to resolution.

Clear Written Communicator & Technical Logic: You can explain what you built and, more importantly, the rationale behind your implementation choices (e.g., why you chose Approach A over Approach B for a specific data transform or integration logic). You are proactive about communicating what’s blocking you and what you need – concisely and in writing. Because we are a global, remote‑first team, high‑quality documentation and clear asynchronous communication are non‑negotiable.

Your First 30–60 Days

In your first month, you’ll ship a feature or integration end‑to‑end within the existing codebase – something scoped enough to deliver quickly, real enough to matter. By day 60, you’ll have context across multiple systems and be picking up work with minimal hand‑holding.

Why This Role

This isn’t a maintenance gig. The ecosystem is growing quickly and the work spans AI tools, CRM migrations, finance automation, and internal workflow tooling across multiple business functions. You’ll have real ownership of features from day one, with the structure and support to deliver them well.

There’s a clear growth path: as the automation function scales, high performers take on increasing ownership of delivery within the ecosystem and growing responsibility across projects.

Why work for Crimson?

• Rapidly growing start‑up, with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure – our internal promotions/role changes made 33% of all recruitment last year
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high‑performing and ambitious team
• Radical Candor is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you’re passionate about growing in a fast‑paced, collaborative environment and want to work with cutting‑edge technology, then we’d love to hear from you!