Automation And Artificial Intelligence Solutions Manager

HSBC Holdings plc; Bengaluru; On-site; INR 2,800,000 - 4,600,000; Full time

Job summary

HSBC Holdings plc in Bengaluru seeks an Automation and Artificial Intelligence Solutions Manager to drive end-to-end automation and AI initiatives across business processes. You will lead ideation, PoC, and production deployment, translating complex AI concepts into practical business outcomes.

The role requires 10–15 years of experience with a master’s or bachelor’s degree, strong stakeholder relationships, and ability to manage delivery lifecycle with a focus on governance, risk and

Qualifications

• 10–15 years of experience with a Masters or Bachelor’s degree.
• Ability to translate complex automation/AI concepts into business outcomes.
• Experience building and delivering automation/AI use cases.

Responsibilities

• Analyze processes to identify manual effort, risks and opportunities for simplification.
• Build and maintain a pipeline of automation and AI use cases prioritized by value and feasibility.
• Lead end-to-end delivery from ideation to production and benefits realization.
• Design and implement automation and AI solutions translating requirements into practical implementations.
• Conduct end-to-end process reviews to simplify and standardize activities.
• Assess data privacy, bias, explainability, model performance, security and resilience risks.
• Maintain documentation covering data sources, prompts, models, assumptions and limitations.

Skills

Stakeholder management

Workshop facilitation

AI concepts translation

Education

Masters or Bachelor's degree

Job description

Job Description:

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Automation and Artifical Intelligence Solutions Manager

In this role, you will:

• Analyze processes to identify manual effort, repetitive activities, control gaps, operational risks and opportunities for simplification.
• Build and maintain a pipeline of automation and Artifical Intelligence use cases, prioritized based on value, feasibility, risk and scalability.
• Lead the end-to-end delivery lifecycle, from ideation and proof of concept through to production implementation and benefits realization.
• Lead the design and implementation of automation and Artifical Intelligence solutions across business processes and translate business requirements into practical automation and Artifical Intelligence solutions.
• Conduct end-to-end process reviews and identify opportunities to eliminate, simplify, standardize and automate activities.
• Assess risks relating to data privacy, confidentiality, bias, explainability, model performance, security and operational resilience.
• Maintain clear documentation covering data sources, prompts, models, assumptions, testing and known limitations where relevant.

To be successful you will:

• Build effective relationships with senior stakeholders, business owners, process owners, technology teams and delivery partners.
• Experience of 10- 15 years with masters/bachelor’s degree
• Translate complex automation and Artifical Intelligence concepts into clear business outcomes and practical recommendations.
• Facilitate workshops to define requirements, redesign processes and agree target operating models.
• Manage expectations regarding scope, timelines, benefits, risks and dependencies.
• Track delivery through agreed metrics, dashboards, action logs and status reporting.

You’ll achieve more at HSBC

hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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