AU SMALL FINANCE BANK Looking for CRM Production Support at Jaipur, Rajasthan, India

AU SMALL FINANCE BANK; Jaipur; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

Join a dynamic team at a leading financial institution, where you will take on the role of CRM Production Support. This position requires a blend of technical and functional expertise, particularly in SQL and Linux, to ensure smooth application operations. You'll be the vital link between various departments, facilitating communication and resolving production issues effectively. With 3-5 years of relevant experience, you'll thrive in a fast-paced environment, contributing to the bank's success through your problem-solving skills and technical knowledge. This is an exciting opportunity to grow your career in the banking sector while making a significant impact.

Qualifications

• 3-5 years of experience in application production support in banking domain.
• Strong knowledge in SQL and Linux commands.

Responsibilities

• Provide L2 production support by coordinating with multiple teams.
• Handle application production support activities and resolve issues.

Skills

SQL Queries

Linux Commands

Application Production Support

Techno-Functional Roles

Education

B-Tech

MCA

BCA

Tools

SQL Developer

MSSQL Server

MySQL

Windows

Linux

Job description

Functional Role: CRM Production Support

Qualification: B-Tech/MCA/BCA

Location: Jaipur

Relevant Experience: 3-5 Yrs. of experience.

Expertise and Experience:

• Should have worked on application production support activities.
• Should have sound knowledge in Writing SQL Queries.
• Should have knowledge of Linux commands.
• Coordinate with multiple teams including Business, Product, Operations, Risk, Finance, Compliance etc. to get the requirements and to provide production support (L2).
• Experience in CRM support would be an added advantage.

Relevant Experience:

• 3-5 years of experience in IT teams (Banking domain).

Skills & Competencies:

• Experience of techno-functional roles with exposure in SQL & Linux and production support.
• Have worked on application production support roles.
• Technical knowledge of the following tools:
• Operating Systems such as Windows, Linux.
• Tools such as SQL Developer, MSSQL Server, MySQL, etc.