Atidan Technologies Looking for IT Engineer – Fresher at Mumbai, Maharashtra

Atidan Technologies; Mumbai Suburban; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

A technology firm is seeking an IT Support professional to provide application and network support. The role involves monitoring support tickets, troubleshooting issues, and requires a Bachelor's degree in IT or Computers. Candidates must be flexible with working hours and have basic knowledge in IT support tools. Excellent communication skills are essential.

Qualifications

• 0 – 1 year experience in IT Support, Application Support, or Tech Support.
• Certifications in Microsoft or Azure are a plus.
• Excellent written and oral communication skills are necessary.

Responsibilities

• Monitor and acknowledge support tickets.
• Provide basic application support.
• Troubleshoot server and network issues.

Skills

IT Support

Troubleshooting server issues

Network monitoring

Customer service

Flexibility

Education

Bachelor's degree in IT or Computers

Tools

Microsoft Exchange

Active Directory

Office 365

Job description

Full Job Description

Overview

LOCATION

Mumbai, Pune

EXPERIENCE

0 – 1 year

FUNCTIONAL AREA

IT

ELIGIBILITY CRITERIA

0 – 1 year experience into IT Support, Application Support, L1 Infra Support, Tech Support profile working in US Shifts 06:30 PM to 03:30 AM IST. Certifications on Microsoft or Azure Admin will be an addon.

Roles & Responsibilities

Should have understanding of basic IT related technical skills like MS Exchange, Active directory, office 365, memory, server, CPU, network, IP address, active directory, Microsoft exchange, cloud, windows server, DHCP, DNS etc.

Completion of Bachelors degree in any IT or Computers stream with final certificates is a must.

Continues On the job training will be provided by internal tech specialists

Desired Skills & Experience

Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.

Ability to work independently, be adaptable to change and varied working hours.

Be responsible for queue monitoring and acknowledging tickets.

Basic application support knowledge.

Individual must be flexible to work for extended hours, if required (open work on 24/7 support, rotational shifts).

IT Support, non-voice process.

Excellent written and oral communication