Associate Vice President - Account Management- Mumbai-LogiNext-1-4 - TimesJobs.com

LogiNext; Mumbai; On-site; INR 79,85,000 - 1,06,48,000; Full time

Job summary

A fast-growing technology company in Mumbai seeks an Associate Vice President - Account Management to lead client relationships and drive account growth. The ideal candidate will have a Bachelor's degree and 10 years of experience in enterprise account management within a SaaS environment. You'll be responsible for customer onboarding, developing trusted advisory relationships, and analyzing marketing trends. Strong communication skills and the ability to manage multiple priorities are essential for success in this fast-paced role.

Qualifications

• 10 years of experience in enterprise account management or business development.
• Ability to manage multiple client accounts effectively.
• Consultative sales background or experience as a solutions engineer is a plus.

Responsibilities

• Play an integral role in new business pitches.
• Develop a trusted advisory relationship with key accounts.
• Analyze latest marketing trends using CRM.

Skills

Client service skills

Communication skills

Project management

Negotiation skills

Analytical skills

Education

Bachelor's degree in technology or related field

Job description

Associate Vice President - Account Management

LogiNext is looking for a dynamic and competent account management professional to cater to the success of its key client accounts. You will be a key liaison between clients, business development, and technology teams. You will be responsible for upselling and cross-selling the LogiNext product suite to bring value to your clients' operations. You will have the potential for remarkable growth and leadership opportunities as LogiNext scales and expands into new markets.

You possess excellent people skills and maintain overall responsibility for the successful implementation of LogiNext SaaS products. You have experience deploying large scale technology products for enterprise-grade organizations. The work at LogiNext is very fast-paced, agile, and hence, you must be able to multi-task to deal smoothly with competing and conflicting levels of priority.

Job Description

Responsibilities

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
• Operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors
• Mine the existing accounts for new business possibilities and utilising available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, technology, and finance teams to ensure the timely and successful delivery of the solutions according to customer needs and objectives
• Analyze latest marketing trends using CRM and analytics tools and tracking competitors\' activities and providing valuable inputs for fine-tuning marketing strategies

Requirements

• Bachelor's degree or higher in technology or related field from a top-tier engineering school
• 10 years of experience in enterprise account management or business development in a SaaS company
• Ability to provide client service to a large number of client accounts with passion, strong initiatives, and a positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, and cross-functional project management
• Excellent written and verbal communication skills and the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments
• Consultative sales background or experience as a solutions engineer is a plus
• Confident and dynamic working persona, which can bring fun to the team, and a sense of humor, is a plus
• Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure

Locations - Mumbai

• Job Function: Sales/Business Development
• Industry: Technology (IT, Telecom, Dot Com etc) (Other Technology Services)