Associate Technical Writer

Hevodata; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Hevo is seeking an Associate Technical Writer to own documentation end-to-end within a modern, AI-assisted workflow, collaborating closely with engineering, product, and support to keep a shared source of truth accurate and up-to-date.

This role uses a docs-as-code approach (Markdown, Git, CI-driven publishing) and requires you to draft, review, and QA content with AI tools like Claude while maintaining style and metadata standards across a distributed content set.

Qualifications

• 0-2 years of experience in technical writing, content, or related field.
• Ability to simplify technical concepts for end users.
• Experience with docs-as-code tooling and AI-assisted workflows.

Responsibilities

• Create and maintain user documentation using a docs-as-code workflow.
• Independently own small documentation tickets end-to-end, from research through PR merge.
• Use AI-assisted tools (Claude or equivalent) to draft, summarize, restructure or QA content.
• Collaborate with engineering, product, and support stakeholders to validate technical accuracy.
• Follow documentation standards, style guides and metadata conventions across a shared source of truth.
• Work in Git-based workflows: branching, PRs, and automation for doc builds/publishing.
• Flag ambiguous or unverified content and avoid publishing unconfirmed information.

Skills

Strong written English

Markdown

Git

Docs-as-code

AI tools (Claude)

Technical documentation

Content QA

Tools

Git

Claude

Jekyll

Job description

About Hevo:

Hevo is a no-code Data Pipeline platform trusted by 1,000+ companies globally, including Postman, Shopify, Doordash and Gartner. Backed by $42M from Peak XV Partners and Chiratae Ventures, we power the data infrastructure of companies that move fast.

We are consistently rated #1 on G2 in the ETL and Data Integration category (4.5+ rating) and are a Snowflake Premier Partner. Our product is in the market, loved by customers, and now entering its next growth phase.

With 600+ US customers already on the platform and a product that has matured significantly over the last two years, this is the ground-floor moment. Before the team scales, before the brand becomes obvious. The upside is real and uncapped.

About the Role:

We're looking for an Associate Technical Writer who's comfortable working in a docs-as-code environment and can partner with AI tools (e.g., Claude) for all aspects of the work — not just writing, but operating within an automated documentation pipeline.

This is an opportunity to own documentation end-to-end within a modern, AI-assisted workflow, working closely with engineering, product, and support stakeholders to keep a shared source of truth accurate and consistent.

What You'll Do:

• Create and maintain user documentation using a docs-as-code workflow — Markdown/YAML source files, Git-based version control, and CI-driven publishing (e.g., Jekyll).
• Independently own small documentation tickets and projects end-to-end, from research through PR merge.
• Use AI-assisted tools (Claude or equivalent) to draft, summarize, restructure, or QA content, while critically reviewing and editing AI output rather than publishing it as-is.
• Conduct research and gather technical information from product specs, engineering discussions, and existing docs to fill knowledge gaps.
• Follow and help enforce documentation standards, style guides, and metadata conventions (e.g., structured fields for error messages, FHS-style rule sets) across a shared source of truth.
• Work in Git-based workflows: branching, raising PRs, responding to review comments, and triggering automation for doc builds/publishing.
• Collaborate with engineering, product, and support stakeholders to validate technical accuracy before publishing.
• Flag ambiguous, unverified, or inferred content rather than publishing unconfirmed information.

What We're Looking For:

• Strong written English and ability to simplify technical concepts for end users.
• Basic familiarity with Markdown, Git (clone/branch/commit/PR), and a willingness to use docs-as-code tooling.
• Comfort using AI writing/review tools as part of a daily workflow (prompting, verifying, editing output), including the ability to create and manage Claude skills.
• Ability to read and interpret product UI, API docs, or basic YAML/JSON structures well enough to document them.
• Detail-oriented, especially around consistency (terminology, tone, formatting) across a large, distributed content set.
• 0-2 years of experience in technical writing, content, or a related field; internships or academic writing experience acceptable.

Bonus Points:

• Exposure to a ticketing/PM tool (Jira, Confluence) and Slack-based collaboration.
• Intermediate AI skills creation.