Associate Technical Specialist (Fixed - Term)

NAVEX; Bengaluru; Hybrid; INR 630,000 - 770,000; Full time

Benefits offered by this job

Meaningful Purpose

High-Performance Environment

Candid, Supportive Culture

Growth That Matters

Rewards for Results

Job summary

NAVEX is seeking an Associate Technical Specialist for an 18-month contract in Bengaluru. You will engage with customers and NAVEX resources to ensure seamless migration and integration into NAVEX applications.

You will manage updates, deliverables, and data mapping, aiming for exceptional customer satisfaction. The ideal candidate excels in a team environment, has strong technical acumen, and enjoys engaging with customers.

Qualifications

• Experience helping customers implement integration services in a SOA environment.
• Knowledge of authentication protocols (OAuth 2.0, OIDC, SAML).
• REST APIs and web technologies (HTTP, JSON).
• Understanding of User provisioning and authentication.
• Experience with data mapping and relational databases (SQL/SSIS).
• Familiarity with cloud platforms (AWS, Azure, or GCP).
• Familiarity with PostgreSQL, XML, XSD, SSRS, IIS, and SFTP; SSH desirable.
• Excellent verbal and written communication skills.
• Ability to translate customer requirements into technical specifications.
• Strong problem-solving and troubleshooting abilities.
• Ability to lead customer technical projects.
• Culture agility and AI readiness.

Responsibilities

• Collaborate in office two days a week with team.
• Provide technical assistance to customers.
• Integrate Auth0 with apps, APIs and IdP.
• Support data mapping and legacy data import.
• Run quality tests for data integration.
• Manage multiple tasks and deliverables.
• Maintain personal performance targets.
• Follow manager's instructions.

Skills

SOA integration

OAuth/OIDC/SAML

REST/HTTP/JSON

User provisioning

Data mapping

SQL/SSIS

Cloud platforms

PostgreSQL/XML

IIS/SFTP

Communication skills

Translate requirements

Problem solving

Project leadership

AI readiness

Culture agility

Job description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

We are looking for an 18-month contract Associate Technical Specialist to join our fun, close-knit team that’s respectful of everyone and committed to your continued growth and success!

As an Associate Technical Specialist, you will engage with customers and internal NAVEX technical and implementation resources to ensure seamless migration and integration into our application(s). You will be responsible for managing updates and changes to current customer solutions as a component of our implementation process. Additionally, you will work to achieve deadline-driven deliverables to ensure exceptional customer satisfaction and achieve expectations.

The ideal candidate will shine in a team-oriented environment, have an excellent technical acumen and passion for engaging with customers.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Collaborate in office two days a week with your team
• Provide technical assistance to customers
• Integrate Auth0 with applications, APIs, and identity providers
• Support data mapping efforts, including the analysis of legacy data, mapping and importing activities
• Perform quality tests to confirm data integration success. Analyze and maintain processes, procedures and requirements
• Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables
• Maintain individual Key Performance targets
• Follow instructions and established guidelines assigned by your manager

What you’ll bring:

• Experience or understanding of helping customers implement integration services and solutions in a SOA architecture environment
• Knowledge of authentication and authorization protocols (OAuth 2.0, OIDC, SAML)
• Knowledge of REST APIs and web technologies (HTTP, JSON)
• Understanding of User Provisioning and Authentication
• Experience importing and extracting data from relational databases and performing complex data mapping transformations
• Experience with SQL and SSIS
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Familiarity with one or more of these techologies: PostgreSQL, XML, XSD, SSRS, IIS, and SFTP; SSH is desirable
• Excellent verbal and written communication skills
• A desire to work with customers and translating customer requirements into technical specifications
• Strong problem-solving and troubleshooting abilities
• Ability to lead customer technical projects
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• The starting pay rate for this role is 700,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.