Associate Technical Specialist - Collaboration

Microland; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Microland in Bengaluru is seeking a Collaboration Tools Specialist to design and implement new features for our collaboration platforms and ensure seamless user experience.

You will develop and maintain technical documentation, troubleshoot issues, and conduct end-user training on new tools and technologies, translating business needs into practical solutions.

Responsibilities

• Collaborate with cross-functional teams to design and implement new features and functionalities.
• Develop and maintain technical documentation for collaboration projects.
• Troubleshoot and resolve technical issues related to collaboration tools and systems.
• Conduct training sessions for end-users on new collaboration tools and technologies.
• Analyze user feedback and provide recommendations for improving collaboration processes.
• Work closely with stakeholders to understand business requirements and develop solutions that meet their needs.

Job description

• Collaborate with cross-functional teams to design and implement new features and functionalities.
• Develop and maintain technical documentation for collaboration projects.
• Troubleshoot and resolve technical issues related to collaboration tools and systems.
• Conduct training sessions for end-users on new collaboration tools and technologies.
• Analyze user feedback and provide recommendations for improving collaboration processes.
• Work closely with stakeholders to understand business requirements and develop solutions that meet their needs.