Associate Specialist, Legal Services

MasterCard; Pune District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Mastercard in Pune, India, is seeking an Associate Specialist, Legal Services, focused on privacy and data protection. You will interpret global privacy laws, manage data incidents, and collaborate with IT, Legal and Security to maintain compliant practices.

This role requires a law degree, familiarity with GDPR/CCPA, and experience with cookie consent tools like OneTrust. You will document incidents, generate audit-ready reports, and support privacy-by-design initiatives.

Qualifications

• Must be a Law graduate.
• IAPP/Privacy Certification is an advantage.
• Experience with incident management systems and/or data protection practices.
• Familiarity with cookie consent tools (e.g., OneTrust) and web compliance.
• Knowledge of data privacy laws (GDPR, CCPA, etc.) is required.

Responsibilities

• Understand global privacy and data protection laws (GDPR) and apply concepts to business/data processes.
• Log, categorize and track data protection incidents.
• Coordinate with IT, Legal and Security to gather incident details and remediation actions.
• Monitor incident resolution and generate audit-ready reports.
• Review cookie consent mechanisms and ensure banners are up to date.
• Maintain cookies inventory and support privacy-by-design initiatives.

Skills

Law degree

IAPP privacy certification

Incident management

Cookie consent tools

GDPR knowledge

Cross-functional collaboration

Web technologies basics

Communication skills

Education

Law degree

Tools

OneTrust

Compliance tools

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Specialist, Legal Services

Associate Specialist, Legal Services - Privacy and Data Protection Services

The GBSC (Global Business Services Center) is the shared services organization for Mastercard. Consistent with the One LFI model, GBSC is partnering with the Law, Franchise and Integrity team to build a legal shared services function. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the Mastercard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility. The GBSC provides services to all regions and all business units spanning 50 countries.

• Does the pursuit of excellence appeal to you?
• Are you committed to customer service?
• Do you enjoy solving legal and business problems? If so, keep reading as this might be the perfect role for you.

Role

• Understand complex global privacy and data protection laws, including the EU General Data Protection Regulation (GDPR), and apply legal concepts to business and data constructs and processes.
• Log, categorize, and track all data protection and security incidents.
• Ensure prompt updates and proper documentation for each incident.
• Coordinate with IT, Legal, and Security teams to gather incident details.
• Monitor incident resolution and follow up on remediation actions.
• Generate reports and support audit trails as per compliance requirements.
• Review and assess website cookies for compliance with privacy regulations.
• Collaborate with website and marketing teams to ensure cookie banners and consent mechanisms are up to date.
• Maintain a detailed inventory of cookies across company websites.
• Support periodic audits and assessments of cookie practices.
• Provide recommendations for cookie classification and consent management improvements.
• Support business and legal colleagues taking a privacy-by-design approach to ensure privacy compliance for all data driven products!
• Provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to Service Level Objectives.
• Proficient in creating distinct types of metrics for the leadership.
• Proficient in MS Excel.

All About You

• Must be a Law graduate. IAPP/Privacy Certification/s is an advantage.
• Experience with incident management systems and/or data protection practices.
• Familiarity with cookie consent tools (e.g., OneTrust) and web compliance.
• Knowledge of data privacy laws (GDPR, CCPA, etc.) is must.
• Experience working with cross-functional teams in a compliance or IT environment.
• Basic understanding of web technologies and how cookies function.
• Excellent organizational and documentation skills.
• Effective communication and collaboration abilities.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.