Associate Software Engineer, Salesforce

Biopharma Careers; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Amgen seeks an Associate Software Engineer - Salesforce to support Salesforce development, deployment, and maintenance across Production and non-Production environments. The role focuses on Salesforce Communities and application support, working with Platform senior engineers and cross-functional teams.

Ideal candidates have Salesforce development experience, demonstrate problem-solving skills, and can engage in agile ceremonies while ensuring comliance with security standards.

Qualifications

• Bachelor's or Master’s in IT/Engineering with 2-4 years of relevant experience.
• Salesforce certifications listed in qualifications are preferred.
• Experience with Salesforce Lightning, Visualforce, and Apex is required.

Responsibilities

• Support Salesforce development, deployment, and maintenance across environments.
• Collaborate with Platform senior engineers and cross-functional teams.
• Develop and maintain configured solutions, Visualforce pages, and Lightning components.
• Participate in PoCs and explore AI/ML use cases under supervision.

Skills

Salesforce Lightning Platform (Aura/LW

Service Cloud

Commerce Cloud

Visualforce

Apex/Configuration

Agile/Scrum

Problem solving

Education

Bachelor's or Master's degree in IT/Engineering

2-4 years IT/Engineering experience

Salesforce Certifications (see education)

Tools

MuleSoft

Okta/Entra SSO

Job description

Career Category

Information Systems

Job Description

Job Posting Title: Associate Software Engineer Salesforce

Workday Job Profile: Associate Software Engineer

Department Name: Digital, Technology and Innovation - Ops Client Facing Technology

Hiring Manager: Parinitha Kotrakere Ramesh

Role GCF: 3

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description

We are looking for a motivated Associate Software Engineer -Salesforce to support Salesforce development, deployment, and maintenance activities across Production and non-Production environments. This role is ideal for candidates with Salesforce development experience who are eager to develop their technical expertise in Salesforce Communities and application support.

The candidate will work closely with Platform senior engineers and cross-functional teams to deliver reliable, high-quality Salesforce solutions and operational support.

Must-Have Skills

• Provide day-to-day support for Production and non-Production Salesforce environments of Artemis ( Clinical Artwork tool) within the Amgen Regulated environment.
• Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities.
• Experience with MuleSoft, including supporting APIs, monitoring integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems like Veeva.
• Support integrations between Salesforce and external platforms like Veeva with , MuleSoft as middleware. Monitoring jobs, performing initial issue triage, and escalating complex defects as needed.
• Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud.
• Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision.
• Resolve routine support tickets and defects, ensuring timely updates and communication with stakeholders.
• Work with cybersecurity and compliance teams to address identified vulnerabilities during code review and support required governance processes.
• Actively participate in Agile ceremonies (PI Planning, Sprint Planning, stand-ups) and provide updates on assigned tasks.
• Follow established best practices to ensure maintainability and scalability of solutions.
• Experience with Single sign on integration with platforms like Okta or Microsoft Entra and experience in configuring workflow using email notifications.
• Hands-on experience with electronic signatures preferred.
• Follow established coding standards and participate in peer reviews to maintain security, performance, and compliance standards, including adherence to VeraCode requirements
• Work with Compliance team on periodic audits and reviews. Operate in a regulated environment and comply with all required policies, documentation, and audit standards.
• Preferred - Experience in Supply chain or Clinical Supply chain.
• Preferred - Experience working in validated environment and familiarity with GXP processes.

Basic Qualifications

• Master’s/Bachelor’s degree with 2 - 4 years of experience in Business, Engineering, IT or related field

Professional Certifications:

• Salesforce Platform Developer I (required).
• Salesforce Platform Developer II (preferred).
• Salesforce Administrator or App Builder Certification (preferred).
• SAFe Agile Certification (preferred).

Soft Skills:

• Ability to collaborate effectively within cross-functional and distributed teams.
• Demonstrates willingness to learn and take initiative in a dynamic environment.
• Good problem-solving and analytical skills, with the ability to troubleshoot routine issues.
• Understanding of Agile/Scrum methodologies and participation in team ceremonies.
• Ability to work constructively with QA, compliance, validation, and security teams.
• Capable of managing assigned tasks and prioritizing work with guidance from senior team members.
• Strong attention to detail and commitment to delivering quality outcomes.
• Open to feedback and continuous learning to enhance technical and professional skills.
• Adaptable and receptive to working in an evolving technical environment.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..