Associate, Salesforce Expert

Revantage Global Services India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Revantage Global Services India, a Blackstone portfolio company, seeks a Salesforce Administrator to manage security, automation, and data integrity across business processes. You will work closely with stakeholders to optimize the Salesforce platform and drive efficient operations.

The role requires 3+ years of Salesforce experience, strong knowledge of Apex, SOQL, LWC, and Flow builder, plus data loader proficiency.

Qualifications

• 3+ years hands-on experience with Salesforce
• Working knowledge of Apex, SOQL, Lightning Web Components
• Experience with Salesforce Flow Builder
• Experience with Salesforce security model (profiles, permission sets, groups, record types)
• Experience with Data Loader, dataloader.io, or Workbench for bulk operations
• Understanding of Salesforce reporting, dashboards and report types
• Comfortable with REST and SOAP APIs, OAuth 2.0 and integration patterns
• Strong troubleshooting mindset and root cause analysis
• Clear communication skills and stakeholder engagement

Responsibilities

• Serve as first point of contact for Salesforce issues through the ticketing queue (ServiceNow)
• Own user administration by granting access and setting permissions
• Handle data correction requests via standalone or bulk updates using Data Loader
• Diagnose and resolve complex functional issues including Flow failures and approval processes
• Build and maintain dashboards and their troubleshooting
• Build SOQL queries for ad hoc analysis and reporting
• Work on automation like flows and validation/rules
• Coordinate with stakeholders to maximize value derived from the platform

Skills

Salesforce

Apex

SOQL

Lightning Web Components

Salesforce Flow

Data Loader

REST & SOAP APIs

Troubleshooting

Stakeholder communication

Education

Active Salesforce Administrator certification

Platform App Builder certification

Tools

Data Loader

Workbench

Job description

Who We Are

Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services. With a corporate purpose of 'In Pursuit of Better', Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company's footprint extends across North America, Europe and Asia Pacific.

Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.

What We Value: Our Culture

Our people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work.

At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits, and flexibility. We listen and take action to ensure our organization evolves to reflect our employees' voices and support an inclusive culture.

Our demonstrated commitment to our people and collaborative culture have earned us numerous awards as a top employer.

• Learners - We learn from our challenges and successes
• Leaders - We commit to continuous improvement
• Enthusiasts - We face challenges with optimism and believe anything is possible
• Achievers - We expect high standards for ourselves and enable the success of our teams
• Partners - We deliver value and positive impact to our partners

Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth.

Why This Role Is Valuable

This role will work closely with Head of Technology and the other business stakeholders on a day-to-day basis. This will give Direct ownership to the mission-critical platform touching multiple facets of business operations. It provides clear growth path to become expert in Salesforce via managing Administration, Development and exposure to multi-cloud salesforce stack and integration landscape.

How You Add Value

• Serve as a first point of contact for Salesforce user issues thru the ticketing queue (ServiceNow)
• Own the user administration by granting access, setting permissions to the roles etc.
• Handle data correction requests via a standalone request or bulk updates via Data Loader
• Diagnose and resolve complex functional issues including Flow failures, validation rule conflicts, sharing/visibility problems and approval process errors.
• Build and maintain Dashboards and their troubleshooting
• Build SOQL queries for ad hoc analysis and reporting
• Work on automation like flows, validation rules assignment rules etc.
• Coordinate with stakeholders to ensure the value derived from the platform

Required Qualifications:

• At least 3+ years of hands-on experience on Salesforce
• Working knowledge of Apex, SOQL, Lightning Web components
• Experience with Salesforce flow builder
• Working experience with Salesforce security model including profiles, permission sets, groups and record types
• Experience with Salesforce Data Loader, dataloader.io, or Workbench for bulk operations
• Understanding of Salesforce reporting, Dashboards and report types
• Comfortable with REST and SOAP APIs, OAuth 2.0 and integration patterns
• Strong troubleshooting mindset, systematic root cause analysis
• Clear communication skills and stakeholder engagement

Good to have Qualifications

• Active Salesforce Administrator certification
• Platform App builder certification
• Hands on experience with Sales cloud or Service cloud or Platform cloud
• Working with stakeholders directly without the middle management

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other