Associate Resource Coordinator

RWS; Ernakulam; On-site; INR 252,000 - 420,000; Full time

Job summary

RWS is seeking an Associate Resource Coordinator to support Translation and Resourcing teams from a work-from-home setup. You will staff translation projects by engaging freelance translators, maintaining the vendor database, and ensuring timely delivery and data accuracy.

Ideal candidates have full professional English proficiency and a degree in Translation, Languages, or Administration, or relevant project-management experience.

Qualifications

• Full Professional Proficiency in English (mandatory)
• Degree in Translation, Languages, Administration and similar or experience in Project Management or Administrative Assistance
• Strong organizational skills and attention to detail
• Ability to work under pressure to meet deadlines

Responsibilities

• Operational Excellence – Staff translation projects by contacting freelance translators and updating the vendor database with accurate booking, availability, contact info and rates.
• Delivers Quality – Identify qualified resources by clarifying requirements and monitor freelancer schedules to avoid resourcing conflicts.
• Functional Excellence – Learn processes, policies and tools to perform efficiently and identify best resources for projects.
• Relationship Building – Maintain professional relationships with team and external vendors; provide timely updates and collaborate with Supply Chain.

Skills

English Proficiency

Organizational Skills

Education

Degree in Translation / Languages / Administration or related

Job description

Job Title: Associate Resource Coordinator

Location: Work from Home

Compensation: up to 4.2 LPA + Benefits

Type: Full Time Permanent Role

Shift: European Shift / 5 days a week

Note: Kindly do not apply if you are not comfortable with the salary

Job Purpose:

Performs a variety of administrative and coordination functions to support the Translation and Resourcing teams to deliver high quality results and on time delivery of translation projects. Applies working knowledge of the translation function and coordination skills to ensure effective resourcing and delivery of translation projects

This is a great opportunity for recent translation graduates or workers with administrative or project management experience but no translation degree to start in an entry-level role in the Localization Industry in an administrative role.

Key Responsibilities:

• Operational Excellence – Contacts freelance translators using the vendor database to staff translation projects. Communicates with manager and/or team on status of requests in a timely fashion. Ensures a high level of accuracy in the vendor database by ensuring Supply Chain update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators.
• Delivers Quality, Value, and Results – Ensures qualified resources are identified by clarifying requirements for resources up front (e.g., specific skills, profile, availability). Monitors schedules of freelancers and alerts manager/team of potential resourcing conflicts (e.g., holidays, vacations.) Highlights new resources and performance histories/skills to team in order to identify the best resource for the project.
• Functional Excellence – Actively learns about processes, policies and tools (e.g., vendor database) in order to perform his/her work efficiently and effectively. Learns strategies to identify the best resources for projects (e.g., understanding skills, search/selection techniques, resource planning.
• Relationship Building – Builds strong relationships with team members by demonstrating strong communication skills (e.g., clarifying requirements, providing timely updates). Works collaboratively with the Supply Chain team to ensure updates to the database. Demonstrates a high degree of professionalism when working with external vendors and freelancers.

Skills & Experience

• Full Professional Proficiency in English (mandatory)
• Degree in Translation, Languages, Administration and similar or experience in Project Management or Administrative Assistance.
• Strong organizational skills and attention to detail
• Ability to work under pressure to meet deadlines