Associate QA Analyst - (Swing Shift)

Gemological Institute of America; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

GIA Services Pvt. Ltd. in Mumbai seeks an Associate QA Analyst, an entry-level role to support day-to-day testing and learn QA fundamentals under IT Quality Engineers and the QA Lead.

You will perform manual test execution, document defects, and help maintain basic test cases in an Agile team. Ideal candidates have 0–2 years in QA or related studies, a Bachelor's in CS or IS, and familiarity with STLC, Jira, X-ray, and Playwright; strong attention to detail and good written communication are

Qualifications

• Introductory knowledge of manual testing concepts and the software testing life cycle (STLC).
• Academic or project-based exposure to test case design and defect reporting.
• Basic familiarity with test management tools (Jira and X-ray preferred).
• Willingness to learn automation fundamentals (Playwright preferred) under mentorship.
• Understanding of Agile/Scrum development cycles.

Responsibilities

• Support day-to-day testing activities to help ensure software applications meet functional requirements and quality standards.
• Assist with manual test execution, defect documentation, and basic test case maintenance under guidance of IT Quality Engineers and the QA Lead.
• Contribute in an Agile team to improve release stability and learn test management practices using Jira and X-ray.
• Develop foundational QA skills with mentorship toward an IT Quality Engineer role.

Skills

Manual testing

STLC

Test case design

Defect reporting

Jira

X-ray

Playwright

Agile/Scrum

Written communication

Team collaboration

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Jira

X-ray

Playwright

Job description

The Associate QA Analyst is an entry-level quality assurance role responsible for supporting day-to-day testing activities to help ensure software applications meet functional requirements and quality standards. This role exists to build foundational QA skills while assisting with manual test execution, defect documentation, and basic test case maintenance under the guidance of IT Quality Engineers and the QA Lead. Working within an Agile team, the Associate QA Analyst contributes to release stability by learning test management practices using Jira and X-ray and supporting documentation in Confluence. This role provides a structured pathway for early-career QA professionals to grow into the IT Quality Engineer role within a collaborative quality engineering environment.

Previous Work Experience, including Leadership Experience - 0–2 years of experience in Software Quality Assurance or a related field (including internships, co-op programs, or academic testing projects).

Technical / Domain Specific / Functional Experience and Knowledge

• Introductory knowledge of manual testing concepts and the software testing life cycle (STLC).
• Academic or project-based exposure to test case design and defect reporting.
• Basic familiarity with test management tools (Jira and X-ray preferred).
• Willingness to learn automation fundamentals (Playwright preferred) under mentorship.
• Understanding of Agile/Scrum development cycles.

GIA or G&J Industry Specific Experience and Knowledge

• Familiarity with laboratory, grading, or operational technology environments is preferred but not required.

Critical Experiences (including challenges that were overcome, proven skills, demonstrated outcomes, etc.)

• Demonstrated eagerness to learn, attention to detail, and ability to write clear, reproducible defect reports with support from senior team members.

Job Description Competencies

• Foundational analytical and logical thinking skills with support from senior QA team members.
• Good written and verbal communication for documenting test results and defects.
• High curiosity and strong attention to detail.
• Eager to learn new testing tools, frameworks, and quality practices.
• Ability to follow instructions, ask questions, and accept constructive feedback.
• Team-oriented mindset and collaborative working style.
• Basic time management and organizational skills.
• Commitment to quality in assigned testing activities.

Qualifications Education Qualifications and Certifications

• Bachelor's degree in Computer Science, Information Systems, or related field; final-year students with relevant internship or academic project experience may be considered.

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

Why Work at GIA Services Pvt. Ltd.?

• Working at GIA Services means you can express your passion for education, gemstones, business, and make a difference.
• GIA Services seeks skilled professionals that will work as a team to fulfill its mission of building new capabilities, modernizing processes, and enabling future scalability.
• We welcome you to explore your career path in GIA Services!

Pre-Employment Requirements

• Applicants and new hires are subject to background checks as per the company policy, this will include reference checks, address, education verification, police verification and work history verification.

Equal Opportunity

• GIA Services is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, marital status, age, disability, or veteran’s status.

Please review our current available positions. Due to the high volume of resumes we receive daily, we regret that we cannot personally contact every applicant. Candidates whose experience closely matches our qualification requirements will be contacted by GIA Services Human Resources department and invited for an interview. Thank you for your interest.