Associate- Process Excellence(Vector)

Bain & Company; New Delhi; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Bain & Company in Delhi is seeking a data & technology professional to support the Vector CoE in technology strategy, diagnostics and automation across client projects.

You will help design scalable technology solutions, work with AI and automation tools, and collaborate with case teams to deliver high-quality outputs for clients.

Qualifications

• Graduates with strong academic record and professional services exposure.
• 2–5 years of relevant experience in a professional services context.
• Strong consulting mindset with client-facing engagements across technology modernization and automation.
• Experience in mapping and redesigning processes end-to-end and defining optimized workflows.
• Ability to quantify impact with ROI, KPIs and performance metrics.

Responsibilities

• Build expertise on existing tools to guide case teams and develop new solutions.
• Develop knowledge of diagnostics and solutions for Bain Vector team and client engagements.
• Work under a Project Leader to drive final materials, client communication and planning.
• Provide thought leadership to drive innovation, product ideation and development.
• Demonstrate strong execution and validate insights with rigorous checks.
• Deliver client-ready outputs with actionable automation solutions.
• Present clearly to teams, leaders and clients.

Skills

Strong consulting mindset

Client-facing engagements

Analytical problem-solving

Project planning and management

Excel

PowerPoint

Effective communication

Team player

Education

Bachelor's degree or higher

Tools

Celonis

Apromore

Signavio

Power Automate Process Mining

ARIS

UiPath

Blue Prism

Alteryx

Job description

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 39 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN plays a critical role in supporting Bain's case teams globally to help with analytics and research across all industries, for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

WHO YOU’LL WORK WITH

This role is based in the Vector Center of Excellence (Vector CoE), part of Bain’s broader “Data & Technology” umbrella within the BCN. The Vector CoE provides specialized support on Tech Strategy, Transformation, and Roadmap projects for Bain clients across industries. The Vector CoE team acts as the analytical and delivery arm of Bain’s Vector Practice, providing expertise in:

• Building and deploying Enterprise Technology diagnostics
• Delivering core technology products for consulting teams
• Working directly with clients to support technology transformations
• Integrating new and emerging technologies such as AI and automation into diagnostics

WHAT YOU’LL DO

• Build expertise on existing tools to guide case teams appropriately and help develop newer solutions for the Vector Practice
• Quickly develop knowledge on different diagnostics/ solutions within Bain Vector team as well as the clients managed by own team, helping them cater to multiple stakeholders on a daily basis
• Work under the guidance of a Project Leader / Team Manager, playing a key role in driving the team’s overall answer and final materials, client communication, work planning, and team management
• Provide thought leadership and sound business judgment to drive innovation, product ideation and development
• Display strong execution ability along with the ability to pressure-test insights and conduct thorough validation and sense checks
• Understand client needs and situations and adapt to case expectations
• Ensure timely, high quality, zero-defect delivery, analysis and output produced by the analysts/associates
• Ability to deliver client-ready outputs with actionable, implementable solutions
• Display excellent analytical and problem-solving abilities, driving teams toward practical and pragmatic solutions
• Deliver clear and professional presentations to the team/team leaders/managers/ clients
• Consistently seek and provide meaningful and actionable feedback in all interactions; recognize different skills and development needs in oneself and work towards it

ABOUT YOU

• Candidates should be graduates / post-graduates with strong academic record
• Work experience range in case highest qualification is undergraduate studies – 2-5 years of relevant experience in a professional services context
• Work experience range in case highest qualification is postgraduate studies – 2-3 years of relevant experience in a professional services context
• Ideal candidates have a Strong consulting mindset with exposure to client-facing engagements across technology modernization, tech strategy, process excellence and automation, tech cost optimization, and application portfolio rationalization
• Proven ability to map and analyze current-state business processes end-to-end - identifying inefficiencies, bottlenecks, and automation opportunities - and lead redesign efforts to define optimized, scalable future-state workflows
• Skilled at conducting process diagnostics and developing opportunity assessment frameworks to quantify potential impact (e.g., effort-impact grids, time savings, error reduction, scalability)
• Demonstrated track record of developing process documentation, SOPs, playbooks, and reusable automation frameworks that standardize operations and enable deployment across projects and functions
• Proficient in process mapping and mining tools (e.g., Celonis, Apromore, Signavio, Power Automate Process Mining, ARIS) to capture as-is workflows and pinpoint automation candidates
• Comfortable performing root cause analysis and applying Lean / Six Sigma methodologies to define improvement levers; adept at partnering with stakeholders to establish KPIs and performance metrics for continuous process improvement
• Skilled in developing business cases for automation and process optimization initiatives, including governance frameworks covering opportunity evaluation, prioritization, and ROI tracking
• Hands-on experience designing and implementing automation solutions using low-code/no-code tools (e.g., Power Automate, UiPath, Blue Prism, Alteryx) and collaborating with technology teams to integrate automation workflows into existing data systems and knowledge platforms
• Adept at designing and executing primary research initiatives (expert interviews, practitioner surveys, case-based synthesis) to generate proprietary insights that set Bain's perspective apart in the market
• Experience in translating complex technical and strategic content into sharp, senior-ready narratives that drive decision-making at the C-suite and board level
• Display and apply deep understanding of enterprise technology domains - including AI strategy, cloud platforms, data architecture, application modernization, and digital product development - to pressure-test the rigor, relevance, and differentiation of every asset produced
• Have a good hold over Excel, PowerPoint, Alteryx and other analytical tools
• Possess advanced numerical and modeling skills, with a strong focus on maintaining high data quality standards
• Be good with breaking business objectives into smaller tasks and building project plans
• Possess excellent analytic, communication, and team player skills with ability to multi-task and work under pressure
• You’ll help design and deploy scalable technology solutions, leveraging advanced LLMs, and implement autonomous agents to drive measurable business value

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.