Associate- Process Excellence(Vector)

Tech Economy; Delhi; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Bain & Company in India, Delhi, seeks a consultant for the Vector CoE to support tech strategy, diagnostics, and automation initiatives for Bain clients across industries. You will build expertise, guide case teams, and deliver client-ready outputs while collaborating with technology modernization projects.

You should have 2–5 years in professional services, strong academic credentials, and a practical mindset for process improvement, KPIs, and governance.

Qualifications

• Graduates/ post-graduates with strong academic record.
• Work experience range 2-5 years in professional services context.
• Experience across technology modernization, tech strategy, process excellence and automation.
• Proven ability to map and analyze end-to-end processes and lead redesigns.
• Ability to develop business cases for automation and governance.
• Strong analytical, communication and teamwork skills.
• Hands-on experience designing automation solutions with low-code/no-code tools.

Responsibilities

• Build expertise on existing tools to guide case teams and develop new solutions for the Vector Practice.
• Develop knowledge on diagnostics/solutions within Bain Vector team and client portfolios.
• Work under guidance of Project Leader/Team Manager to drive final outputs, client comms and planning.
• Provide thought leadership to drive innovation, product ideation and development.
• Demonstrate execution ability with thorough validation and sense checks.
• Understand client needs and adapt to case expectations.
• Ensure timely, high-quality, zero-defect delivery by analysts/associates.
• Deliver client-ready outputs with actionable automation.
• Present clear, professional outputs to teams and clients.
• Provide meaningful feedback and identify development needs.

Skills

Consulting mindset

Client-facing engagements

Automation opportunities

Process diagnostics

Lean Six Sigma

KPIs & metrics

Project planning

Communication

LLMs & autonomous agents

Excel

PowerPoint

Analytical skills

Education

Bachelor's or Master's degree

Tools

Celonis

Apromore

Signavio

Power Automate Process Mining

ARIS

Excel

PowerPoint

Alteryx

UiPath

Blue Prism

Job description

About UsBain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 39 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN plays a critical role in supporting Bain's case teams globally to help with analytics and research across all industries, for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who You’ll Work WithThis role is based in the Vector Center of Excellence (Vector CoE), part of Bain’s broader “Data & Technology” umbrella within the BCN. The Vector CoE provides specialized support on Tech Strategy, Transformation, and Roadmap projects for Bain clients across industries. The Vector CoE team acts as the analytical and delivery arm of Bain’s Vector Practice, providing expertise in:

• Building and deploying Enterprise Technology diagnostics
• Delivering core technology products for consulting teams
• Working directly with clients to support technology transformations
• Integrating new and emerging technologies such as AI and automation into diagnostics

What You’ll Do

• Build expertise on existing tools to guide case teams appropriately and help develop newer solutions for the Vector Practice
• Quickly develop knowledge on different diagnostics/ solutions within Bain Vector team as well as the clients managed by own team, helping them cater to multiple stakeholders on a daily basis
• Work under the guidance of a Project Leader / Team Manager, playing a key role in driving the team’s overall answer and final materials, client communication, work planning, and team management
• Provide thought leadership and sound business judgment to drive innovation, product ideation and development
• Display strong execution ability along with the ability to pressure-test insights and conduct thorough validation and sense checks
• Understand client needs and situations and adapt to case expectations
• Ensure timely, high quality, zero-defect delivery, analysis and output produced by the analysts/associates
• Ability to deliver client-ready outputs with actionable, implementable solutions
• Display excellent analytical and problem-solving abilities, driving teams toward practical and pragmatic solutions
• Deliver clear and professional presentations to the team/team leaders/managers/ clients
• Consistently seek and provide meaningful and actionable feedback in all interactions; recognize different skills and development needs in oneself and work towards it

About You

• Candidates should be graduates / post-graduates with strong academic record
• Work experience range in case highest qualification is undergraduate studies – 2-5 years of relevant experience in a professional services context
• Work experience range in case highest qualification is postgraduate studies – 2-3 years of relevant experience in a professional services context
• Ideal candidates have a Strong consulting mindset with exposure to client-facing engagements across technology modernization, tech strategy, process excellence and automation, tech cost optimization, and application portfolio rationalization
• Proven ability to map and analyze current-state business processes end-to-end - identifying inefficiencies, bottlenecks, and automation opportunities - and lead redesign efforts to define optimized, scalable future-state workflows
• Skilled at conducting process diagnostics and developing opportunity assessment frameworks to quantify potential impact (e.g., effort-impact grids, time savings, error reduction, scalability)
• Demonstrated track record of developing process documentation, SOPs, playbooks, and reusable automation frameworks that standardize operations and enable deployment across projects and functions
• Proficient in process mapping and mining tools (e.g., Celonis, Apromore, Signavio, Power Automate Process Mining, ARIS) to capture as‑is workflows and pinpoint automation candidates
• Comfortable performing root cause analysis and applying Lean / Six Sigma methodologies to define improvement levers; adept at partnering with stakeholders to establish KPIs and performance metrics for continuous process improvement
• Skilled in developing business cases for automation and process optimization initiatives, including governance frameworks covering opportunity evaluation, prioritization, and ROI tracking
• Hands-on experience designing and implementing automation solutions using low-code/no-code tools (e.g., Power Automate, UiPath, Blue Prism, Alteryx) and collaborating with technology teams to integrate automation workflows into existing data systems and knowledge platforms
• Adept at designing and executing primary research initiatives (expert interviews, practitioner surveys, case-based synthesis) to generate proprietary insights that set Bain's perspective apart in the market
• Experience in translating complex technical and strategic content into sharp, senior-ready narratives that drive decision-making at the C-suite and board level
• Display and apply deep understanding of enterprise technology domains - including AI strategy, cloud platforms, data architecture, application modernization, and digital product development - to pressure-test the rigor, relevance, and differentiation of every asset produced
• Have a good hold over Excel, PowerPoint, Alteryx and other analytical tools
• Possess advanced numerical and modeling skills, with a strong focus on maintaining high data quality standards
• Be good with breaking business objectives into smaller tasks and building project plans
• Possess excellent analytic, communication, and team player skills with ability to multi-task and work under pressure
• You’ll help design and deploy scalable technology solutions, leveraging advanced LLMs, and implement autonomous agents to drive measurable business value

What Makes Us a Great Place To WorkWe are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.