Associate Principal AI Architect

Unisys India Private Limited; Bengaluru; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Unisys invites applications for the Associate Principal AI Architect to lead onboarding and integration of the Claude AI platform, including API gateway, SSO, SOC/SIEM, and observability across UAT, staging, and production environments.

You will lead knowledge-transfer activities with Accenture and Tribe AI, capture configurations and the prompt/agent catalog, and develop runbooks for L1.5/L2 support as part of Transition deliverables.

Qualifications

• Claude Certified Architect – Foundations (CCA-F) or commitment to obtain soon after joining.
• Proven experience architecting and integrating enterprise SaaS/AI platforms, incl. API gateway, SSO, SIEM/observability.
• Hands-on GenAI/LLM platform experience (prompt engineering, agent design, integration patterns).
• Experience leading knowledge-transfer exercises and producing operational runbooks/documentation for support teams.

Responsibilities

• Lead onboarding and configuration of Claude platform tenants and integrations across environments.
• Coordinate knowledge-transfer with Outgoing Providers and document configurations and catalogs.
• Develop L1.5/L2 runbooks and technical documentation for support teams.
• Provide escalation input for complex incidents and support governance forums.
• Support RBAC enablement and governance with AI governance team.

Skills

Claude Architect

SaaS/AI integration

GenAI/LLM

Knowledge-transfer lead

Stakeholder management

Escalation handling (L1.5/L2)

Education

BA/BS degree or equivalent

Tools

Claude Code

Claude Cowork

Claude Design

Claude Agents

ServiceNow/ITSM

Job description

Associate Principal AI Architect (Claude AI)

What success looks like in this role: The AI Architect owns the technical onboarding and integration of the Anthropic Claude platform, and leads the knowledge-transfer effort from the Outgoing Providers into Provider's BAU operating model. This role combines the SoW's "Platform & Integration" and "Knowledge Transfer Lead" scopes into a single Associate Principal Architect position, and is also the primary architecture-level escalation point for L1.5/L2 support.

Key Responsibilities

• Lead onboarding and configuration of the Anthropic Claude platform tenant, API gateway, single sign-on (SSO), SOC/SIEM, and observability integrations across UAT, staging, and production environments.
• Lead the formal, time-boxed knowledge-transfer exercise with the Outgoing Providers (Accenture and Tribe AI), capturing configurations, the prompt/agent catalog, and integration documentation.
• Develop and validate L1.5/L2 support runbooks and technical documentation as part of the Transition deliverables.
• Support the estate assessment and BAU readiness report during the Discovery & Readiness phase, identifying and closing knowledge/documentation gaps.
• Provide L1.5/L2 architecture-level support and escalation input for Priority 1 and Priority 2 Incidents, contributing to Response and Restoration Service Levels (SL-1 through SL-4).
• Administer the Anthropic platform, APIs, and associated products (Claude Code, Claude Cowork, Claude Design, Claude Agents) as part of ongoing platform administration.
• Support structured rollout waves and enterprise role-based access control (RBAC) enablement as directed by Customer's AI governance team.
• Track continuous platform innovation — features, backlog items, and release cadence — and feed relevant changes into FinOps and adoption reporting.
• Partner with the Security Architect on guardrail and policy governance, including usage controls and financial guardrails.
• Participate in the biweekly AI Review Board.
• Deliver Consulting-track engagements (Medium and Large advisory requests): prompt-library tuning, solution/agent design, integration guidance, and scoped proof-of-concept work.

Required Qualifications

• Claude Certified Architect – Foundations (CCA-F) — Anthropic's official proctored certification for designing and shipping enterprise-grade Claude applications (or committed to obtaining it within an agreed timeframe of joining).
• Proven experience architecting and integrating enterprise SaaS/AI platforms, including API gateway, SSO, and SIEM/observability integrations.
• Hands-on experience with GenAI/LLM platforms (prompt engineering, agent design, integration patterns).
• Experience leading knowledge-transfer exercises and producing operational runbooks/documentation for support teams.
• Ability to operate as an escalation point for complex technical incidents (L1.5/L2).
• Strong stakeholder-facing skills to support governance forums and consulting engagements.

Preferred Qualifications

• Hands-on production experience with Claude Code, Claude Cowork, Claude Design, or Claude Agents.
• Experience with ServiceNow/ITSM-based operating models.
• Familiarity with FinOps practices for AI/token-based usage reporting.
• Experience supporting proof-of-concept to production transitions for AI solutions.

#LI-SS1

You will be successful in this role if you have:

• BA/BS degree OR equivalent combination of education and experience 8-12 years in solution/platform architecture, including AI/ML or GenAI platform integration

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] . US job seekers can find more information about Unisys’ EEO commitment here.

Experience Level Mid Level