Associate - Operations ( Voice Process)

Allstate; Pune District; On-site; INR 300,000 - 450,000; Full time

Job summary

A leading insurance company is seeking an Associate - Operations (Voice Process) in Pune. The role involves supporting customers during critical moments and requires experience in International Voice Process, a Bachelor's degree, and strong communication skills. Ideal candidates are organized and can multitask in a 24/7 environment. Join a dynamic team dedicated to impacting lives positively.

Qualifications

• Experience in an International Voice Process is mandatory.
• Must hold a Bachelor's degree.
• 1–2 years of experience, preferably in insurance.
• Ability to communicate clearly and professionally.
• Highly organized with multitasking capabilities.
• Flexible for 24/7 rotational shifts.

Responsibilities

• Support customers during critical moments as part of the claims team.

Skills

International Voice Process experience

Clear communication skills

Organizational skills

Multitasking

Education

Bachelor's degree

Job description

Join to apply for the Associate - Operations ( Voice Process) role at All沟tain

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative313 drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Operations Associate – Claims (International Voice Process)

This is the opportunity you’ve been looking for to truly impact lives. Start your claims professional career as an Operations Associate and become part of a dynamic, purpose-driven team that supports customers during critical moments.

Job Qualifications

• Have experience in an International Voice Process (mandatory)
• Hold a Bachelor’s degree
• Can join immediately
• Have 1–2 years of experience (insurance domain experience preferred)
• Demonstrate clear, professional communication skills—both written and verbal
• Are highly organized and able to multitask in a fast-paced environment
• Are flexible to work in 24/7 rotational shifts
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