Associate ML Data Operations GO-AI Operations

Amazon Inc.; Kolkata District; On-site; INR 201,000 - 312,000; Full time

Job summary

Amazon Inc. is hiring for an Associate to audit video and image data from fulfillment centers, contributing to inventory accuracy. You will review stowing actions, determine product locations, and provide precise responses under supervision, in a 9‑hour shift with scheduled breaks.

This is a non‑tech contract role of 6 months with emphasis on accuracy, speed, and teamwork, including potential night shifts and remote collaboration with onsite requirements.

Qualifications

• Bachelor's degree is required.
• Fluent in English (written and spoken).
• Knowledge of Microsoft Office applications (Word/Excel).
• Hindi fluency preferred.
• Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

• Audit video stow actions with high accuracy.
• Identify product location in videos using the tool.
• Maintain 6.8–7 hours of productive time per day answering videos.
• Work in rotational shifts including night shifts.

Skills

English fluency

Hindi fluency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description

This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

Key job responsibilities

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment centers stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.

The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee.

The candidate is expected to demonstrate:

• Willingness to work in Non-tech role for contract duration of 6 months
• Ability to audit image/video/text based Jobs
• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen
• Willingness to work on incremental targets/goals on quality & productivity
• Fast Pace of implementation & consistent performance
• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player
• Readiness to come to office for few days (when required, applicable for associates working from home)
• Willing to switch ON laptop camera while on virtual meetings.

A day in the life

Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy.

Weekly Offs

Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

Basic Qualifications

• Bachelors degree
• Speak, write, and read fluently in English

Preferred Qualifications

• Knowledge of Microsoft Office products and applications
• Speak, write, and read fluently in Hindi
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.