Associate ML Data Operations GO-AI Operations

Amazon; Ernakulam; Hybrid; INR 201,000 - 268,000; Full time

Job summary

Amazon Robotics Fulfillment Centers team enables automation by auditing real-time and offline image/video data to support inventory accuracy. Associates watch videos, indicate activities, and verify product locations with high accuracy, working in a non-tech, contract role for six months.

Position involves 9-hour shifts with breaks, possible work-from-home setup and occasional office visits. English fluency required; Hindi preferred; familiarity with Microsoft Office beneficial.

Qualifications

• Bachelor's degree required.
• Fluent in English (reading, writing and speaking).
• Able to audit image/video/text based content with high accuracy.

Responsibilities

• Watch hundreds of videos per shift and respond with high accuracy and speed.
• Maintain 6.8–7 hours of work per day and follow breaks schedule.
• Work from home with dedicated workspace if applicable, or come to office as needed.
• Identify details from blurry videos and provide correct responses.
• Adapt to rotational shifts, including night shifts, and collaborate with remote teams.

Skills

English fluency

Hindi

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description:

This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment centers stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.

Key job responsibilities

The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours' time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn't be accessed by anyone other than employee

The candidate is expected to demonstrate:

• Willingness to work in Non-tech role for contract duration of 6 months


• Ability to audit image/video/text based Jobs


• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen


• Willingness to work on incremental targets/goals on quality & productivity


• Fast Pace of implementation & consistent performance


• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player


• Readiness to come to office for few days (when required, applicable for associates working from home)


• Willing to switch ON laptop camera while on virtual meetings.

A day in the life

Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon's work policy.

Weekly Offs

Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

Basic Qualifications

• Bachelors degree


• Speak, write, and read fluently in English

Preferred Qualifications

• Knowledge of Microsoft Office products and applications


• Speak, write, and read fluently in Hindi


• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.