Associate Manager, Physical Security

Salesforce; India; On-site; INR 5,500,000 - 9,000,000; Full time

Job summary

Salesforce is seeking an Associate Manager, Physical Security for the Bangalore office. The role drives security operations across multiple sites in India, ensuring access control, CCTV monitoring, incident response, and compliance with local laws.

You will mentor on-site security staff and coordinate with Facilities, ES, IT, and Legal on investigations and safety programs. Candidates should have 8-10 years in corporate/physical security, strong vendor management experience, knowledge of Indian

Qualifications

• 8-10 years of experience in corporate/physical security operations, a multinational or tech environment.
• Experience managing security vendors/guard force and leading a team.
• Strong knowledge of Indian security regulations, labor laws applicable to security personnel, and law enforcement liaison practices.
• Experience with incident/case management systems.
• Excellent communication, crisis management, and stakeholder management skills.

Responsibilities

• Oversee daily security operations across Bangalore locations, including guarding, access control, CCTV monitoring, and incident response.
• Monitor and respond to security incidents and ensure proper case documentation and escalation.
• Conduct regular site security assessments/audits and drive remediation of identified gaps.
• Track and report on security KPIs/SLAs; prepare operational reports for leadership.
• Partner with Facilities, ES, IT, and Legal on investigations, workplace violence prevention, and travel security matters.

Skills

Tableau dashboards

Case management

Stakeholder management

Crisis management

Security operations

Job description

Job Category

Real Estate & Facility Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Job Title: Associate Manager, Physical Security - Bangalore Tower

The Experience

The Global Safety & Security organization is charged with protecting the people, brand, business operations and property of Salesforce by delivering trusted, innovative and scalable safety and security programs. To accomplish this mission, we are seeking a Physical Security Associate Manager (Bangalore). This position will report to the Manager of Security Operations (India) and be responsible for the execution of the Security Operations programs in India in partnership with our key stakeholders. Position requires local, onsite presence in our Bangalore office, with a primary responsibility for Salesforce Offices at multiple locations

What You'll Actually Be Doing

• Compliance, Security audits and event support
• Oversee daily security operations across assigned Bangalore locations, including guarding, access control, CCTV monitoring, and incident response.
• Manage and mentor on-site security supervisors/guard force personnel and third-party security vendors.
• Monitor and respond to security incidents (physical safety, badge/access issues, health & safety concerns) and ensure proper case documentation and escalation.
• Conduct regular site security assessments/audits and drive remediation of identified gaps.
• Track and report on security KPIs/SLAs; prepare operational reports for leadership.
• Partner with Facilities, ES, IT, and Legal on investigations, workplace violence prevention, and travel security matters.
• Ensure compliance with local regulatory requirements and internal security policies/standards.
• Support badge access administration, visitor management, and physical security technology (CCTV, access control systems).
• Deliver security awareness training and drills for employees.
• Technology knowledge for Tableau dashboards and case management
• Collaborate with GS&S internal teams
• Should be willing to travel across India
• Stakeholder engagement (REWS/ES/Campus security)
• Knowledge on emergency and crisis response
• Understanding of Executive Protection
• Liaisoning with Building management and building security
• Serve in an on call rotation to manage on site security incidents.
• Develop, coordinate and facilitate Security training and engagement for India employees.
• Understanding of Executive protection for India travels
• Deliver New Hire GS&S Onboarding Training for India employees.
• Provide Security guidance for all on and off campus events, including large-scale events hosted in Salesforce Bangalore
• Monitor and respond to emerging security threats, provide timely guidance to employees and leaders as needed.
• Serve as the centerpiece of Security Operations for employee engagement programs, in India.

You're Our Person If...

• 8-10 years of experience in corporate/physical security operations, a multinational or tech environment
• Experience working with local police and emergency services
• Experience managing security vendors/guard force and leading a team.- leaders pov
• Technology knowledge for Tableau dashboards and case management
• Strong knowledge of Indian security regulations, labor laws applicable to security personnel, and law enforcement liaison practices.
• Experience with incident/case management systems
• Excellent communication, crisis management, and stakeholder management skills.
• Ability to work flexible hours and respond to emergencies as needed.

Even Better If...

• Certifications such as CPP, PSP, or