Associate Manager, Pharmacovigilance| Post-Marketing Case Processing| Hybrid, Bangalore

MMS Holdings Inc; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

MMS Holdings Inc. seeks a senior pharmacovigilance professional to lead global post-marketing case processing and ensure GVP, FDA, and SOP compliance. You will develop PV workflows, supervise deliverables, and mentor teams, including direct client interactions.

Strong expertise in MedDRA, WHO dictionary, and safety databases is essential. The role requires 7+ years in PV/drug safety, with a scientific background and proficiency in MS Office and regulatory standards.

Qualifications

• Minimum 7 years’ experience in drug safety, pharmacovigilance, or similar field.
• Expert knowledge of scientific principles and concepts.
• Hands-on experience with clinical trial and pharmaceutical development.
• Excellent communication and problem-solving skills.
• Familiarity with ISO 9001 and ISO 27001 standards.
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.
• Proficiency with MS Office applications.

Responsibilities

• Lead and oversee global post-marketing case processing activities from intake through reporting and case closure.
• Develop and maintain pharmacovigilance workflows, procedures, and work instructions as related to post marketing case processing.
• Ensure compliance with Good Pharmacovigilance Practices (GVP), FDA requirements, and company SOPs.
• Proficient in ICH E2A, E2B(R3), and E2D guidelines.
• Proficient in Pharmacovigilance quality systems.
• Maintains an extensive understanding of regulations and guidance as they pertain to drug safety and PV, including case processing, narrative and/or safety writing.
• Independent Project lead, SME; provides strategic narrative development internally and externally, directly negotiates with client.
• Process cases independently, understands steps involved with case processing. Leads creation/updates of high-quality deliverables.
• Extensive experience working within a safety database and directly interacts with clients. Expert knowledge of coding with MedDRA and WHO drug dictionary.
• Proficient in understanding impact of updates in related deliverables.
• Independently managing/leading client meetings and CRMs for effective resolutions; provides mentorship to others.
• Proficient with managing a project from start to finish and compliant with process; provides mentorship to others; identifies efficiencies within department processes.

Job description

Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is an award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work® Certified organization, recognized for our exceptional culture and industry-leading employee retention. We support the pharmaceutical, biotech, and medical device industries with our proven scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join MMS and be part of a team that is shaping the future of clinical research.

Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit www.mmsholdings.com or follow MMS on LinkedIn.

Please Note:

The final title for this position will be determined based on the successful candidate's experience, background, and qualifications.

Roles and Responsibilities:

• Lead and oversee global post-marketing case processing activities from intake through reporting and case closure.
• Develop and maintain pharmacovigilance workflows, procedures, and work instructions as related to post marketing case processing.
• Ensure compliance with Good Pharmacovigilance Practices (GVP), FDA requirements, and company SOPs.
• Proficient in ICH E2A, E2B(R3), and E2D guidelines
• Proficient in Pharmacovigilance quality systems
• Maintains an extensive understanding of regulations and guidance as they pertain to drug safety and PV, including case processing, narrative and/or safety writing. Understands clinical trial processes.
• Independent Project lead,SME; provides strategic narrative development internally and externally, directly negotiates with client.
• Process cases independently, understands steps involved with case processing. Leads creation/updates of high-quality deliverables.
• Extensive experience working within a safety database and directly interacts with clients.Expert knowledge of coding with MedDRA and WHO drug dictionary.
• Proficient in understanding impact of updates in related deliverables
• Independently managing/leading client meetings and CRMs for effective resolutions; provides mentorship to others.
• Proficient with managing a project from start to finish and compliant with process; provides mentorship to others; identifies efficiencies within department processes.

Requirements:

• College graduate in scientific, medical, clinical discipline or related field, or related experience, masters, PharmD, or PhD preferred.
• Minimum of 7 years’ experience in drug safety, pharmacovigilance, or similar field required.
• Expert knowledge of scientific principles and concepts.
• Expertise in using drug safety databases.
• Own and drive end-to-end process development, implementation and continuous improvement
• Reputation as emerging leader in field with sustained performance and accomplishment.
• Proficiency with MS Office applications.
• Hands-on experience with clinical trial and pharmaceutical development preferred.
• Good communication skills and willingness to work with others to clearly understand needs and solve problems.
• Excellent problem-solving skills.
• Good organizational and communication skills.
• Familiarity with current ISO 9001 and ISO 27001 standards preferred.
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.