Associate Manager Managed Access Program

Sanofi; Hyderabad; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Sanofi is seeking an Associate Manager for the Managed Access Program (MAP). The role focuses on identifying MAP requests, owning the submission process, maintaining audit-ready documentation, and coordinating with Global Medical and local teams.

You will support audits, ensure timely responses, and help in process improvements while liaising with affiliates. Ideal candidates have 7+ years in pharma, strong communication, and proficiency in MS Office; Power BI and ServiceNow are a plus.

Qualifications

• Excellent communication (written & verbal) and admin skills.
• Bachelor or higher degree in science.
• Proficient in MS Office; Power BI and ServiceNow a plus.

Responsibilities

• Identify MAP requests from Sanofi/affiliates and track through review to final decision.
• Ensure documentation is complete and audit-ready; communicate with Global Medical.
• Store, organize, and manage MAP documentation; support internal audits and queries.

Skills

Communication

Administrative skills

MS Office

Power BI

ServiceNow

Education

Bachelor/Higher degree in science

Tools

MS Office

Power BI

ServiceNow

Job description

Job Description: Associate Manager - Managed Access Program

Main responsibilities

The Managed Access Program (MAP) Associate Manager’s primary role is to identify the “Managed Access” requests belonging to Sanofi or Affiliate from the Sanofi or Affiliate Portal and to maintain the tracking of these requests through the review process and until the decision is communicated to the requesting physician. The position reports to the in coordination with the M&OE operations and Governance Lead. Associate manager is the Owner of case submission process including verifying completeness of documentation, communication with Global Medical, recording decisions and country follow‑up while ensuring compliance to MAP SOP.

This includes but is not limited to the following:

• Process all the received MAP requests as per the agreed TAT and quality.
• Store and manage documentation of all processed requests.
• Supporting internal audits for MAP process and documents.
• Supporting queries related to MAP requests from HCP or Local Medical teams.
• Support Global MAP team in projects execution.
• Comply with all quality practices as per SOP and notify if any deviation.
• Support MAP requests go through MRPTC processes wherever applicable.
• Upload and organize all relevant documentation within SharePoint site and ensure audit-ready environment.
• Process Pre-Registration Import License and Restricted Import License Adherence to all the TAT & Quality check procedures.
• Support in establishing a new process or system by closely working with Governance and/or Operations Lead.
• Supports affiliates for MAP requests management process transition or requests by collaborating with Operations Lead and affiliate stakeholders.

People

• Primary point of contact for local medical teams globally for MAP questions, case submissions, process inquiries etc.;
• Responds to internal and external inquiries regarding Sanofi or Affiliate MAP;
• Liaise and coordinate with colleagues from Global & Local medical teams, Project Management team, and Quality;
• Provide reporting and MAP program updates (as needed) to global medical teams;
• Maintain Global contacts lists for MAP communications;

Performance

• Ensure deliverables meet the required timelines, quality targets and adhere to the compliance requirements;
• Managing MAP requests related documents timely storage and retrieval;
• Escalating MAP requests to MRPTC process and managing the documentation;
• Timely sharing the MRPTC meeting notes to all the relevant stakeholders with appropriate actions;
• Adhering to affiliate process while processing affiliate requests;

Process

• Receive and track all MAP requests for assigned portfolio ensuring evaluation and response to requesting physician are completed in a timely manner;
• Upload and organize all relevant documentation within SharePoint site and ensure audit-ready environment;
• Identify best practices and operational efficiencies within assigned MAP portfolio;
• Participate in cross-functional Global MAP meetings to understand and anticipate pipeline products that would be eligible for MAP;
• Assist medical teams to liaise with Global and/or MRP‑TC secretary for all requests that require escalation;
• Owner of MAP documentation including criteria, application forms, decision letters and training manuals; Partnering with Medical, Legal and Compliance teams to ensure documentation meets patient privacy requirements and disease specific guidelines;
• Prepare and provide documentation to support audit-related activities to ensure compliance with Sanofi policies & procedures at the local, regional and global level.

Stakeholders

• MAP Operations & Efficiency lead;
• MAP Governance Leads;
• Local medical teams;
• Quality;
• MRPTC team;
• Affiliates;
• CMO office;

Experience

7+ years of experience in a pharmaceutical industry with Access management or clinical study management, project management and Medical Operations Activities.

Soft skills

Strong communication skills (written & verbal), Strong administrative and organization skills.

Technical skills

Proficient MS office skills. Service Now & PowerBI will be a plus.

Education

Bachelor/Higher degree in science.

Languages

Excellent knowledge of English language (spoken and written).

Equal Opportunities

Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Company Overview

We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi Start a career that makes a difference. Reinvention is in our DNA. It’s what drove our evolution from a small French enterprise to one of the world’s leading biopharma companies. Whether it’s using AI to shorten drug-discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. This is where you grow your career. We open the door for you to explore new opportunities, push your limits, and connect with people who are driven by a shared purpose: we chase the miracles of science to improve people’s lives.